Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lorena Aldana

San Jose,CA

Summary

Motivated individual aiming to obtain a position that utilizes customer service skills. Additionally, looking to gain new skills that are useful in a professional environment. Eager to be part of a team that supports each other in performing at the best of their abilities.

Overview

5
5
years of professional experience

Work History

Barista

Nirvana Soul
01.2024 - Current
  • Connect with and help guide all customers
  • Make high quality accurate drinks
  • Perform opening and closing duties
  • Share information about company and products with guests

Barista

Starbucks
06.2022 - 01.2024
  • Greet and interact with customers in a positive manner
  • Process different forms of payment 
  • Prepare beverages taking into account customer specifications
  • Maintain a clean and stocked work environment

HR Assistant

Gardner Health Services
06.2021 - 06.2022
  • Front desk coverage
  • Clerical work
  • HR process support
  • Office Organization

Shift Lead

Dunkin
11.2021 - 02.2022
  • Closing Responsibility
  • New Hire Training
  • Product record keeping
  • Daily inventory assesment


Crew Member

Dunkin
03.2020 - 04.2021
  • Beverage and Food Preperation
  • Order preperation for food delivery services
  • Order taking while focusing on accuracy
  • Organization and Sanitization duties



Education

Business Administration -

West Valley College
Saratoga, CA

Skills

  • Interpersonal
  • Team Player
  • Attention to detail
  • Multitasking
  • Time management

Timeline

Barista

Nirvana Soul
01.2024 - Current

Barista

Starbucks
06.2022 - 01.2024

Shift Lead

Dunkin
11.2021 - 02.2022

HR Assistant

Gardner Health Services
06.2021 - 06.2022

Crew Member

Dunkin
03.2020 - 04.2021

Business Administration -

West Valley College
Lorena Aldana