Lorena Benenati
Aliso Viejo,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Esthetician/Small Business Owner
Self-employeed
09.2017 - Current
- Collaborated effectively with other staff members to ensure seamless operations and a positive experience for all clients.
- Brought in new clients per month through targeted marketing and word-of-mouth referrals from satisfied clients.
- Managed appointment scheduling, ensuring timely services while accommodating client needs.
- Generated repeat business through excellent rapport-building skills and consistent high-quality services.
- Performed waxing services for face and body hair removal, adhering to strict hygienic practices.
- Created repeat business by developing long-term relationships with regular customers.
- Skilled at working independently and collaboratively in a team environment.
Manager/Lead Licensed Esthetician
Benefit Cosmetics
01.2015 - 09.2017
- Managed and motivated employees to be productive and engaged in work.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
Esthetician
Benefit Cosmetics
10.2011 - 01.2017
- Performed waxing services for face, adhering to strict hygienic practices.
- Created repeat business by developing long-term relationships with regular customers.
- Handled busy schedules and stayed on top of key deadlines.
- Resolved customer complaints and facilitated conflict resolutions.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
Retail Business Owner
Self-employeed
04.2006 - 02.2010
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Trained and motivated employees to perform daily business functions.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Interacted well with customers to build connections and nurture relationships.
Education
No Degree -
La Sierra University
Riverside, CABellflower Adult School
Skills
- Multitasking and Organization
- Continuing education focus
- Flexible Schedule
- Client Needs Assessment
- Relationship Building
- Team player attitude
- Spanish Fluency
Spanish
I was born and raised in Argentina. I am a fluent in speaking, writing and reading Spanish.
Languages
Spanish
Native or Bilingual
Timeline
Esthetician/Small Business Owner
Self-employeed
09.2017 - Current
Manager/Lead Licensed Esthetician
Benefit Cosmetics
01.2015 - 09.2017
Esthetician
Benefit Cosmetics
10.2011 - 01.2017
Retail Business Owner
Self-employeed
04.2006 - 02.2010
No Degree -
La Sierra University
Bellflower Adult School