Lorena Ceballos
Joliet,IL
Summary
Experienced Escrow Closer with 4 years of experience supporting buyers and sellers through escrow process. Opens accounts and works with lenders to disburse funds. Excellent relationship-building skills combined with personable demeanor and commitment to service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
8
8
years of professional experience
Work History
Escrow Closer
Chicago Title And Trust
Joliet, IL
10.2020 - Current
- Developed and deepened relationships with clients and associated professionals such as lawyers, lender representatives and mortgage brokers.
- Reviewed monthly reports for accuracy and submitted to management.
- Coordinated and distributed disclosures, schedules and other closing documents.
- Researched titles and managed clearing process.
- Identified title encumbrances and detailed plans for correcting issues and clearing titles for planned changes.
Credit Union Branch Supervisor
New Century Federal Credit Union
New Lenox, IL
02.2015 - 10.2020
- Motivated, trained and disciplined employees to meet performance benchmarks.
- Maintained scheduling for main branch to keep shifts appropriately staffed.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Guided clients through compiling important financial histories and documentation for evaluation.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
High School Diploma -
Joliet Central High School
Joliet05.1998
Skills
- Team Goals
- Customer Satisfaction
- Time Management Skills
- Lender Collaboration
- Document Summarization
- Special Projects
Timeline
Escrow Closer
Chicago Title And Trust
10.2020 - Current
Credit Union Branch Supervisor
New Century Federal Credit Union
02.2015 - 10.2020
High School Diploma -
Joliet Central High School