Lorena Celosmani
Senior Program & Delivery Manager | Registered Scrum@Scale Practitioner™ | Gaming | Fintech | Government | PMP | Agile | Certified - Information Security Manager
Tirane, Albania,TR
Summary
Personal Statement
With extensive experience (10+ years) in Project and Delivery Management, I specialize in leading large-scale technology projects across the gaming, fintech, and government sectors. My expertise lies in orchestrating complex programs, optimizing workflows, and delivering high-impact results through a strategic combination of PMP, Agile, and technical acumen. With a strong background in software development, I effectively bridge the gap between technical teams and business stakeholders, ensuring efficient delivery, performance optimization, and seamless integration of cutting-edge solutions.
🔹 Project & Program Management Approach:
âś… PMP, Agile & Waterfall Project Management
âś… Scrum at Scale & Scrum of Scrums for enterprise agility
âś… Program & Portfolio Management for large-scale initiatives
âś… Building & Analyzing KPIs for executive management & performance tracking
âś… Stakeholder & Vendor Management for seamless collaboration
âś… Process Optimization & Digital Transformation
âś… SQL & Data-Driven Decision Making
Overview
12
12
years of professional experience
5
5
years of post-secondary education
6
6
Certifications
2
2
Languages
Work History
Senior Program Manager
B2Tech
Cyprus
12.2018 - Current
- Pivot role in building the Program Department, establishing foundational frameworks for program management and strategic execution.
- Responsible for all program deliveries, ensuring alignment with organizational goals and stakeholder expectations.
- Led Program Increment (PI) Planning, driving strategic roadmaps and execution plans.
- Managed 4 Scrum Masters, covering 9 Scrum teams and 4 Kanban teams across multiple delivery streams.
- Spearheaded process development and adaptation, optimizing workflows for efficiency and scalability.
- Coached agility at scale, fostering Agile best practices and continuous improvement across teams.
- Led end-to-end software delivery lifecycle, ensuring high-quality execution across all Departments.
- Developed and optimized KPI frameworks to provide executive management with real-time performance insights.
- Improved stakeholder engagement, aligning business and technology teams for seamless delivery.
- Spearheaded risk management and mitigation strategies, reducing delivery bottlenecks and compliance risks.
- Conducted data analysis (SQL-based reporting) to drive decision-making and efficiency improvements.
- Championed change management initiatives, ensuring adaptability to evolving program requirements.
Agile Project Manager / Release Project Manager
B2Tech
Cyprus
07.2020 - 11.2022
- Pivot role in creating the Release Department, defining processes and best practices for deployment management.
- Transitioned from manual release processes to a CI/CD pipeline, significantly enhancing deployment speed and reliability.
- Fully responsible for rollout of new brands, ensuring seamless integration and market readiness.
- Orchestrated deployment strategies, reducing errors and enhancing end-user satisfaction.
- Implemented a centralized release calendar, improving visibility and coordination across teams.
- Facilitated risk management strategies for product releases, ensuring regulatory compliance.
- Developed and executed cross-functional collaboration frameworks, improving release quality.
- Conducted post-release analyses, leading to data-driven enhancements in future deployments.
Project Manager
PradiumTech
Tiranë
01.2019 - 10.2019
- Responsible for building the processes for SLA and new projects, ensuring structured service delivery and performance tracking.
- Led project execution for ERP, E-commerce, Website Platform Generator, Social Media Campaign Platform Generator, and CRM.
- Designed and implemented structured workflows, improving project efficiency and client satisfaction.
- Defined and tracked project performance metrics, using SQL-based analytics to optimize processes.
- Developed documentation and best practices, improving project standardization across teams.
Project Manager
SDA Bocconi School of Management
09.2016 - 12.2018
- Managed SLA contracts for the university management system, ensuring compliance and performance tracking.
- Led the implementation of online course registrations, optimizing enrollment processes and user experience.
- Oversaw the Learning Management System (LMS) deployment, ensuring seamless functionality and accessibility for students and faculty.
- Collaborated with business units to enhance functionality and optimize performance.
- Managed stakeholder expectations and project roadmaps, ensuring alignment with institutional goals.
Head of Interoperability Government Platform
National Agency for Information Society
10.2015 - 04.2018
- Implemented the biggest Albanian bank in the payment gateway government, enhancing financial transactions.
- Integrated 20 new government institutions into the interoperability platform, expanding digital government services.
- Developed 80 new APIs for the interoperability government gateway platform, improving system efficiency.
- Delivered 360 new e-services in the e-Albania government portal for citizens and businesses, enhancing accessibility and convenience.
- Managed and optimized the Government Gateway interoperability system, ensuring seamless data exchange.
- Developed strategic digital transformation roadmaps, improving service efficiency.
- Led technical teams to enhance e-Albania platform services, ensuring high-performance delivery.
Developer
Teach Away Inc.
12.2013 - 10.2015
- Implemented designs and functionalities on the system, including connection to payment gateways.
- Developed new views, reports, and dashboards tailored to user needs.
- Built front-end interfaces and optimized UX/UI for various platforms.
- Created multistep registration workflows, profile role configurations, and behavioral rules.
- Developed custom dashboards using Panels, Views, and Rules.
- Integrated Drupal Commerce, Ubercart, Salesforce, and MailChimp.
Developer
MC Networking
09.2012 - 12.2013
- Evaluated system performance, including stored procedures, database optimization, and web services.
- Designed and implemented software systems, enhancing business workflows.
- Conducted user response analysis to improve software usability and adoption.
- Developed and optimized database architectures to meet evolving business needs.
Education
Master of Science (M.Sc.) - Engineering Management
UMT
Albania 01.2016 - 01.2018
Bachelor's Degree - Computer Science
Fakulteti i Shkencave te Natyres
01.2009 - 01.2012
Skills
Project & Delivery Management
PMP
Agile
Scrum at Scale
Scrum of Scrums
Program & Portfolio Management
Stakeholder & Executive Communication
Risk Management & Compliance
KPI Development & Performance Tracking
SQL
Data Analytics
Technical Team Leadership
Cross-functional Collaboration
Digital Transformation
undefinedCertification
Registered Scrum@Scale Practitioner™ Registered Scrum@Scale Practitioner™ Agile Education by Scrum Inc.™Agile Education by Scrum Inc.™ Issued Dec 2024 · Expires Dec 2025Issued Dec 2024 · Expires Dec 2025 Credential ID RSASP-0835062Credential ID RSASP-0835062
Timeline
Registered Scrum@Scale Practitioner™ Registered Scrum@Scale Practitioner™ Agile Education by Scrum Inc.™Agile Education by Scrum Inc.™ Issued Dec 2024 · Expires Dec 2025Issued Dec 2024 · Expires Dec 2025 Credential ID RSASP-0835062Credential ID RSASP-0835062
12-2024
Agile Project Manager / Release Project Manager
B2Tech
07.2020 - 11.2022
Project Manager
PradiumTech
01.2019 - 10.2019
Senior Program Manager
B2Tech
12.2018 - Current
Project Manager
SDA Bocconi School of Management
09.2016 - 12.2018
Master of Science (M.Sc.) - Engineering Management
UMT
01.2016 - 01.2018
Head of Interoperability Government Platform
National Agency for Information Society
10.2015 - 04.2018
Developer
Teach Away Inc.
12.2013 - 10.2015
Developer
MC Networking
09.2012 - 12.2013
Bachelor's Degree - Computer Science
Fakulteti i Shkencave te Natyres
01.2009 - 01.2012
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