Lorena Cruz
ANAHEIM,CA
Summary
Professional technician with extensive hands-on experience in troubleshooting, maintenance, and repair of complex systems. Strong focus on team collaboration and achieving results. Reliable with adaptable skill set in diagnostics, electrical systems, and mechanical repairs. Known for effective problem-solving and delivering high-quality outcomes.
Overview
9
9
years of professional experience
Work History
Grind Technician
Precision Grinding Co.
Orange, CA
04.2024 - Current
- Operated precision grinding machines to ensure quality and consistency in product output.
- Conducted routine maintenance on equipment, minimizing downtime and ensuring operational efficiency.
- Collaborated with team members to troubleshoot mechanical issues, enhancing workflow effectiveness.
- Implemented process improvements that reduced waste and optimized production cycles.
Front Desk Receptionist
OMSSC
Tustin, CA
04.2023 - 04.2024
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Coordinated scheduling for appointments and meetings, optimizing resource allocation.
- Developed and maintained filing systems for client records, improving data retrieval efficiency.
- Responded to inquiries via phone and email, providing accurate information to enhance customer satisfaction.
All Around Employee
In-N-Out
Anaheim, California
03.2019 - 04.2022
- Managed kitchen operations to ensure timely and efficient meal preparation.
- Managed preparation and packaging of burgers to maintain operational efficiency and customer satisfaction.
- Facilitated customer transactions to ensure efficient service and satisfaction.
- Delivered consistent quality in food preparation by expertly managing vegetable chopping operations. Achieved high standards in kitchen productivity through effective oversight of vegetable preparation.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Sale associate
Pacsun
Santa Ana, California
11.2017 - 05.2019
- Arranged and categorized merchandise to optimize product accessibility and presentation.
- Managed customer interactions to ensure prompt service delivery and positive experiences.
- Assisted in driving sales initiatives to support team objectives. Collaborated with team members to enhance sales approaches. Contributed to achieving sales targets through effective communication.
- Led initiatives for store cleanliness and organization, ensuring compliance with safety standards and enhancing customer impressions.
Education
Bachelors - Major in Criminal Justice, Minor in Philosophy
California State University of Fullerton
Fullerton, California06-2026
GED-Diploma - undefined
Godinez Fundamental High School
Santa Ana, California05-2019
Skills
- Flexible in dynamic environments
- Dependable team member
- Self-sufficient
- Strategic issue analysis
- Effective leadership
- Power Tools and Equipment
- Works Well Under Pressure
- Multitasking and organization
- Mechanical Knowledge
Accomplishments
- Boys Basketball Manager (02/2018 - 04/2018) Managed scores, Organized documents and records, attended all games and tournaments, Organized fund/snack bar duties
- Boys Volleyball Manager (09/2018 - 11/2018) Managed scores, organized fund/snack bar duties, Organized documents and records, Attended all games and tournaments
LANGUAGES
English - Native or Bilingual Proficiency
Spanish - Native or Bilingual Proficiency
Interests
Fitness/Nutrition
- Gym strength training
- Hiking
- Cooking
Content Creating
- Personal Development and Self-Improvement
Timeline
Grind Technician
Precision Grinding Co.
04.2024 - Current
Front Desk Receptionist
OMSSC
04.2023 - 04.2024
All Around Employee
In-N-Out
03.2019 - 04.2022
Sale associate
Pacsun
11.2017 - 05.2019
GED-Diploma - undefined
Godinez Fundamental High School
Bachelors - Major in Criminal Justice, Minor in Philosophy
California State University of Fullerton