Lorena De Los Rios
Clearwater,FL
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities, fluent in English and Spanish. Fast learner and committed to continuous, self-directed learning.
Overview
8
8
years of professional experience
Work History
Business Manager Remote
Diana's Cleaning Service
01.2023 - Current
- Communicated with customers positively with particular attention to problem resolution.
- Schedule shifts and communicate with clients to understand their cleaning needs and expectations.
- Maintain inventory of cleaning supplies.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
- Content Marketer.
Director of Routing and Personnel
Energy Professionals
12.2020 - 12.2022
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Data Science Analyst Remote
FixingFox LLC
03.2018 - 12.2020
- Coordinated statistical data analysis, design and information flow.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Identified, analyzed and interpreted trends or patterns in complex data sets.
- Documented effective and replicable methods for extracting data and organizing data sources.
Retail Sales Team Lead
Haggar Clothing Co
02.2016 - 11.2018
- Submitted reports to senior management to aid in business decision-making and planning.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Applied sales forecasting techniques and strategic planning to verify sales and profitability of products.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
- Business Administration And Management
Santa Fe College
Gainesville, FL11-2016
Esthetician Certification - Cosmetology
Cortiva Institute
Pinellas Park, FL08-2020
Skills
- Ul
- CRM
- Data Analysis
- Leadership
- Microsoft Office proficiency
- Recruitment
- Payroll coordination
- Organization and Time Management
- MS Office
- Verbal and Written Communication
- Data Collection
Timeline
Business Manager Remote
Diana's Cleaning Service
01.2023 - Current
Director of Routing and Personnel
Energy Professionals
12.2020 - 12.2022
Data Science Analyst Remote
FixingFox LLC
03.2018 - 12.2020
Retail Sales Team Lead
Haggar Clothing Co
02.2016 - 11.2018
- Business Administration And Management
Santa Fe College
Esthetician Certification - Cosmetology
Cortiva Institute
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