Lorena Jimenez
Miami,FL
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized work area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
6
6
years of professional experience
Work History
Bartender
The Setai Hotel
Miami Beach, FL
12.2019 - 03.2023
- Engaged guests with warm conversation, building bar loyalty and encouraging repeat business.
- Received extensive wine and spirit training with our Head Sommelier
- Maintained broad wine list and current knowledge of wine for restaurant.
- Operated POS systems, entered orders, accepted payments, made change, and conducted credit card transactions.
- Greeted guests to provide warm welcome and promote good customer service.
- Set up and maintained appropriate stock levels for bar.
- Used beer, wine and cocktail knowledge to make recommendations.
Bartender
Soho Beach House
Miami Beach
12.2018 - 12.2019
- Supported servers by preparing specialty drinks for patrons in all areas of establishment
- Worked with management to plan and implement special events to boost customer numbers and profits
- Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently
- Promoted customer safety by maintaining current list of available ride services for inebriated customers
- Maintained tight financial controls with highly accurate daily registers
- Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies
- Made product recommendations to customers based on preference, food pairings and special promotions.
Bartender
Meat Market
Miami Beach
12.2016 - 12.2018
- Maintained full knowledge of all menu items, contents and preparation methods
- Maintained bar stacks, replenishing daily as necessary
- Performed closing duties including cleaning, sanitizing and replenishing
- Maintained a neat personal appearance
Skills
- Expertise in classic cocktail recipes
- Proficient in Spanish and English
- Experienced in upselling techniques
- Understanding of wine varieties
- Consistent professional conduct
- Strong verbal and written communication
- Skilled at prioritizing concurrent responsibilities
- Team player attitude
- Highly reliable
- Strong multitasking
- Customer service
LANGUAGE
English - Fluent
Spanish - Fluent
Timeline
Bartender
The Setai Hotel
12.2019 - 03.2023
Bartender
Soho Beach House
12.2018 - 12.2019
Bartender
Meat Market
12.2016 - 12.2018