Summary
Overview
Work History
Education
Skills
Certification
Referrals
Timeline
Generic

Scotty Stoltenberg

Bartender
Mansfield,OH

Summary

Talented bartender successful at consistently delivering the highest quality service. Fast worker who always goes the extra mile to sell more and keep customers happy. Well versed in customer relations and a team player with a high sense of energy .

Qualified Bartender with robust background in hospitality and mixology. Successfully crafted diverse cocktails and ensured customer satisfaction, contributing to high repeat business. Demonstrated skills in customer service and inventory management.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Bartender

PGA TOUR
03.2020 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

Bar Manager

Gulf Coast Entertainment Productions
04.2011 - Current
  • Company Overview: Sand Jam Music Festival & Gulf Coast Jam Music Festival
  • Recruiting and managing all bar staff
  • Scheduling
  • Set up all bar locations
  • Checking in all Beer and Liquor inventory
  • Distributing all beer and Liquor to all bars
  • Scheduling and assigning bar staff to locations
  • Handling and collecting money from all bars
  • Sand Jam Music Festival & Gulf Coast Jam Music Festival

Bar Trainer

Dick's Last Resort
03.2011 - Current
  • Setting up for opening of bar
  • Cleaning up for closing of bar
  • Preparing employees for successful shifts
  • Maintaining a safe and clean work areas
  • Liquor inventory
  • Stocking
  • Making schedules

Bar Trainer

Dick's Last Resort
03.2011 - Current
  • Setting up for opening of bar
  • Cleaning up for closing of bar
  • Preparing employees for successful shifts
  • Maintaining a safe and clean work areas
  • Liquor inventory
  • Stocking
  • Making schedules

Lead Bartender Trainer

Applebee's
08.2003 - 11.2010
  • Maintains all aspects of bar
  • Key hourly
  • Liquor inventory control
  • Schedule management
  • Opening and closing duties

Education

1-year study - business management

North Central Technical University
Mansfield, OH

Alumni -

Lexington High School
Lexington, OH
01.1984

Skills

  • Bar Management
  • Training and development
  • Upselling
  • Leadership
  • Coaching
  • Friendly
  • Enthusiastic
  • Inventory control
  • Mathematical aptitude
  • Collaborative team player
  • Classic cocktail recipes
  • Well organized
  • Strong multitasking
  • Customer service
  • Outgoing personality
  • Customer service expertise
  • Responsible alcohol service
  • Hospitality service expertise
  • Beverage preparation
  • Drink preparation techniques
  • Classic cocktails
  • Creative mixology

Certification

  • ABC Alcohol Certified
  • T.I.P.S. Alcohol Certified
  • Safe Serve Certified

Referrals

Upon Request

Timeline

Bartender

PGA TOUR
03.2020 - Current

Bar Manager

Gulf Coast Entertainment Productions
04.2011 - Current

Bar Trainer

Dick's Last Resort
03.2011 - Current

Bar Trainer

Dick's Last Resort
03.2011 - Current

Lead Bartender Trainer

Applebee's
08.2003 - 11.2010

Alumni -

Lexington High School

1-year study - business management

North Central Technical University

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Scotty StoltenbergBartender