Lorena Juarez
Clinica Cabrera
Yonkers,NY
2
Languages
21
years of professional experience
I am a hardworking, dependable, personable individual who is interested in obtaining a position which allows me to practice and utilize my skills as a Medical Assistant to the best of my abilities. I am a committed and driven person who enjoys working in a fast-paced diverse environment allowing me to be challenged and stimulated. I work well in a team setting but work well independently also as I am organized, efficient, self-motivated and constantly striving to improve myself.
Work History
Remote Receptionist
1 Year 7 Months- Managing remote operations, ensuring efficient patient check-in and appointment scheduling.
- Coordinated communication between patients and healthcare providers to improve service delivery.
- Resolved patient problems and complaints.
- Resolved patient issues and complaints, enhancing overall patient satisfaction.
- Handled payment transactions and maintained sales and payments records accurately.
Head Medical Receptionist
7 Years 10 Months- Assist in completing office documentation and insurance forms etc.
- Greet patients entering the medical facility
- Verify patient’s insurances, schedule and confirm patient’s appointments
- Prepare patient’s surgical clearance and doctor notes/letters
- Guide patients to examination rooms and prepare them for the physician
- Collect patient co-payments / account balances
- Enter orders into the EMR system and prepare prescription refill request on behalf of patient of the physician
- Fill out physical or work forms
Medical Receptionist / Medical Assistant
9 Years 8 Months- Greeted patients upon arrival at the medical facility
- Guide patients to examination rooms and prepare them for the physician
- Guided patients to examination rooms, ensuring readiness for physician's assessment
- Collected patient co-payments, facilitating smooth transaction processes
- Review patient’s immunizations and prepare required/recommended vaccines
- Conducted electrocardiograms (EKGs) to assess heart function
- Serve as an interpreter between doctors and Spanish speaking patients Medical Assistant
- Serve as an interpreter between doctors and Spanish-speaking patients Medical Assistant
- Set up and administer inhaled medications via nebulizer machine
- Obtain patient’s vital signs, review and act appropriately when vitals are abnormal.
- Set up medical laboratory equipment
- Prepared and administered medications following physician instructions.
- Assist in performing office procedures such as suture placement, removal, wound care etc.
- Assisted in completing office documentation and insurance forms, enhancing administrative efficiency
Education
Medical Assistant Certificate Program
- Liberal Arts
Major: Liberal Arts (74 Credits Earned) Awarded on Dean’s List 2013-2014
Skills
Communication Skills-Bilingual - Fluent in English and Spanish
Computer application skills - experienced and competent in common computer programs including MS Office Word and Excel
E-Clinicals
PowerPoint
Office Hours and Optimantra
Clinical and Analytical Skills- reviewing data (vitals
labs) and acting accordingly when abnormal.
Triaging Skills-skilled at triaging patients in person or via phone to ensure they receive appropriate medical care in a timely fashion.
Interpersonal Skills- skilled at communicating well with patients of all ages and cultures.
Friendly
patient and empathetic.
Time Management Skills-skilled at ensuring physician and clinic schedule remains running at timely pace by anticipating physician needs
assisting in patient education
documentation and preparation of prescriptions
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Remote Receptionist
Clinica Cabrera
01.2025 - CurrentRead More
Head Medical Receptionist
Michael Correa, PC
04.2015 - 02.2023Read More
Medical Receptionist / Medical Assistant
139 Medical Group
08.2005 - 04.2015Read More
Borough of Manhattan Community College
from Liberal Arts
Read More
Sanford-Brown Institute
Medical Assistant Certificate Program
Read More