Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Lorena Lara

Berwyn,IL

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Lead Supervisor

Atlas Tool Works
Lynos, IL
06.2018 - 02.2024
  • Reduced employee turnover rate by creating a positive work environment and offering opportunities for professional growth
  • Increased project completion rates by prioritizing tasks and effectively delegating responsibilities to team members
  • Enhanced customer satisfaction with timely responses to inquiries and effective resolution of issues
  • Established clear lines of communication within the team, fostering collaboration and teamwork
  • Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts
  • Educated workers about proper safety procedures to prevent accidents and injuries
  • Learned every team members' role to offer skilled backup during shortages and high-volume periods
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.

Morning Stocker

Marshalls
Lyons, IL
04.2018 - 06.2018
  • Enhanced store organization by efficiently unloading and stocking merchandise during early morning shifts
  • Maintained a clean and safe work environment, adhering to company safety guidelines and minimizing accidents
  • Collaborated with team members to complete tasks efficiently, ensuring timely completion of daily stocking goals
  • Stocked shelves, racks and cases with new or transferred merchandise
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by
  • Moved cardboard, plastic ties and other debris from unboxing to trash.

Cashier

Riverside Foods
Riverside, IL
04.2018 - 06.2018
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility
  • Greeted customers entering store and responded promptly to customer needs
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
  • Restocked and organized merchandise in front lanes
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy

Chaser, Stocker, Meat Department

Torres Fresh Market
Berwyn, IL
11.2013 - 12.2017
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor
  • Assisted customers with special requests, enhancing their shopping experience at the store
  • Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations
  • Maintained strong communication with supervisors regarding stock levels, upcoming promotio
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day's business
  • Maintained effective team member communication
  • Greeted customers and directed to requested products
  • Moved cardboard, plastic ties and other debris from unboxing to trash
  • Labeled products, rotated stock and fronted merchandise for appealing display
  • Interacted with guests in friendly and knowledgeable way
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items

Education

High School Diploma -

Bolingbrook HighSchool
05.2006

Skills

  • Strategic Planning
  • Employee Engagement
  • Team Management
  • Ethical Conduct
  • Organizational Skills
  • Leadership Abilities
  • Training and Mentoring

Certification

TMA Blueprint Reading

August 18,2021

References

References available upon request.

Timeline

Lead Supervisor

Atlas Tool Works
06.2018 - 02.2024

Morning Stocker

Marshalls
04.2018 - 06.2018

Cashier

Riverside Foods
04.2018 - 06.2018

Chaser, Stocker, Meat Department

Torres Fresh Market
11.2013 - 12.2017

High School Diploma -

Bolingbrook HighSchool

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Lorena Lara