Summary
Overview
Work History
Education
Skills
Languages
Timeline
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LORENA OMANA

RIVERSIDE,UNITED STATES

Summary

Certified Nurse Assistant committed to enhancing patient comfort and well-being through attentive care and collaboration with healthcare teams. Demonstrates proficiency in patient transport, hygiene assistance, and adherence to safety protocols, fostering a compassionate environment. Dedicated to promoting patient recovery and morale through individualized care and positive interactions.

Overview

2
2
years of professional experience

Work History

FLOOR MANAGER

Lolo's
New York City, United States
05.2022 - 07.2024
  • Managed front-of-house operations, implemented new training programs resulting in improved service quality and increased customer satisfaction
  • Directed and assigned work to ensure efficient operations and timely service
  • Conduct health, safety and sanitation process to identify any violations immediately
  • Improved customer satisfaction rates by answering customers' questions and resolving issues
  • Providing attentive service to guest, ensuring guest satisfaction
  • Collaborating with various departments to address issues and gain support

BAR MANAGER

Spice Market
New York City, United States
  • Implemented inventory management systems, reducing waste and optimizing stock levels to improve cost-efficiency
  • Led team in enhancing customer service, boosting satisfaction and loyalty
  • Streamlined bar operations, improving service speed and quality, contributing to overall customer experience
  • Worked closely with kitchen staff to create seasonal menus, increasing customer engagement and repeat visits
  • Increased revenue through strategic upselling and effective staff training, enhancing overall profitability

Education

CERTIFIED NURSING ASSISTANT -

Happy Hands Health Care
Riverside, CA
09.2024

HOME HEALTH AIDE

Happy Hands Health Care
Riverside, CA
09-2024

Skills

  • Patient Transport
  • Hygiene Assistance
  • Safety Protocols
  • Patience and Tolerance
  • Adaptability and Flexibility
  • Active Listening and Observation
  • Time Management
  • Attention to Detail
  • Compassion and Empathy
  • Teamwork and Collaboration
  • Health and Safety Protocols
  • Patient Confidentiality
  • CPR Certification and First Aid
  • Patient hygiene and grooming
  • Communication Skills
  • Patient Care

Languages

  • English
  • Spanish

Timeline

FLOOR MANAGER

Lolo's
05.2022 - 07.2024

BAR MANAGER

Spice Market

CERTIFIED NURSING ASSISTANT -

Happy Hands Health Care

HOME HEALTH AIDE

Happy Hands Health Care

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LORENA OMANA