Lorena Soto
Winnie,Tx
Summary
Dynamic and dedicated professional with a strong work ethic and proven customer service skills honed at Mout's Barbeque. Expert in meat preparation and food safety compliance, consistently enhancing customer satisfaction through high-quality dishes. A quick learner and team player, committed to continuous improvement and fostering positive relationships in fast-paced environments.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Pit Master
Mout's Barbeque
07.2024 - Current
- Enhanced customer satisfaction by consistently delivering high-quality, flavorful barbecue dishes.
- Implemented cost-saving measures through careful portion control without sacrificing product quality or presentation.
- Monitored grill temperatures throughout service hours to guarantee perfectly cooked meats every time.
- Maintained clean and organized workspaces, adhering to strict sanitation guidelines for safe food handling.
- Restocked and rotated food items according to expiry dates to minimize waste.
- Provided support to crew members, facilitating quick food preparation and delivery.
Childcare Assistant Teacher
Bright Beginnings Learning Center (BBLC)
03.2021 - 06.2024
- Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Communicated regularly with parents about daily activities and behaviors.
- Served as a reliable source of support for lead teacher during times of absence or need for additional assistance in the classroom.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Established strong relationships with parents through regular communication, fostering trust and collaboration for their child''s development.
- Contributed to a safe and nurturing environment by closely monitoring children during indoor and outdoor playtime sessions.
- Collaborated effectively with fellow teachers to share best practices and coordinate activities across classrooms in the childcare center.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Fostered a sense of community within the childcare center through ongoing team-building exercises among staff members.
- Reported parent complaints and comments to managers and documented using Software.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
Cashier
Burrito Express
05.2019 - 02.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
Education
High School Diploma -
East Chambers High School
Winnie, TX05-2019
Skills
- Strong work ethic
- Willing to learn
- Team player
- English and Spanish fluency
- Meat preparation
- Cleaning and organization
- Customer service
- Quick-learning
- Continuous improvement mindset
- Food safety compliance
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Pit Master
Mout's Barbeque
07.2024 - Current
Childcare Assistant Teacher
Bright Beginnings Learning Center (BBLC)
03.2021 - 06.2024
Cashier
Burrito Express
05.2019 - 02.2021
High School Diploma -
East Chambers High School
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