Lorena Torres
La Feria,TX
Summary
Compassionate and detail-oriented administrative professional with 4 years of experience supporting high-level executives and working in mental health settings. Skilled in strategic planning, client relationship management, client coordination, documentation, and fostering supportive environments for individuals ranging from young adults to older adults. Strong organizational and communication skills with a focus on efficiency, accuracy, and client-centered care. Seeking to contribute to a mission-driven team in a fast-paced, people-focused environment.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Sales Manager
EDGE81
San Antonio, TX
02.2022 - Current
- Managed key client relationships, ensuring high levels of satisfaction and repeat business.
- Analyzed market trends to identify new opportunities for growth and expansion within target demographics.
- Increased sales revenue by developing and implementing effective sales strategies.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Registrar
Henry Ford Academy: The Alameda School for Art & Design
San Antonio, TX
11.2022 - 10.2025
- Manage and maintain accurate student records, transcripts, and enrollment data in compliance with state and federal regulations.
- Coordinate class schedules, course registration, and student transfers in collaboration with faculty and administration.
- Serve as the main point of contact for parents, students, and staff regarding academic records and registration processes.
- Support administrative processes including report card distribution, attendance tracking, and school-wide data analysis.
- Maintain confidentiality and ensure secure handling of all student records and sensitive information.
Special Education Paraprofessional
Henry Ford Academy: The Alameda School for Art & Design
San Antonio, TX
08.2023 - 08.2024
- Provided one-on-one and small group support to students with special needs, ensuring academic and emotional support aligned with IEP goals.
- Collaborated with special education teachers and general educators to adapt lessons and create an inclusive classroom environment.
- Assisted students with behavioral regulation, communication, and social skills development.
- Maintained detailed documentation on student progress, behavior interventions, and daily observations.
- Supported classroom management and promoted a safe, respectful learning environment.
Direct Support Professional
Providence Place
San Antonio, TX
05.2021 - 10.2022
- Provided compassionate, one-on-one support to individuals with developmental and physical disabilities, promoting independence and quality of life.
- Assisted clients with daily living activities, including personal care, meal preparation, and medication management.
- Developed individualized care plans in collaboration with healthcare professionals and family members.
- Facilitated social and recreational activities to encourage community integration and skill development.
- Maintained accurate documentation of client progress and behavioral observations.
- Ensured a safe and supportive environment adhering to all regulatory and safety standards.
Education
Bachelor’s Degree - Business Administration – Management
Texas A&M University
Kingsville08.2019
Skills
- Client Support & Advocacy
- Records Management & Documentation
- Communication & Interpersonal Skills
- Confidentiality & Data Privacy
- Behavior Management & Intervention
- Time Management & Organization
- Microsoft Office Suite (Word, Excel, Outlook)
- Scheduling & Coordination
- Collaboration & Teamwork
- Crisis Response & De-escalation Techniques
- Adaptability & Problem Solving
Certification
- CPI Certified (Crisis Prevention Intervention)
- CPR Certified
- Mental Health Certified
Timeline
Special Education Paraprofessional
Henry Ford Academy: The Alameda School for Art & Design
08.2023 - 08.2024
Registrar
Henry Ford Academy: The Alameda School for Art & Design
11.2022 - 10.2025
Sales Manager
EDGE81
02.2022 - Current
Direct Support Professional
Providence Place
05.2021 - 10.2022
Bachelor’s Degree - Business Administration – Management
Texas A&M University