Sasha Proctor
Cleveland,Ohio
Summary
Behavioral health professional with strong skills in communication, care and treatment plan assessment, case management, and client advocacy and support. Prioritizing the mental health of clients while focusing on the overall wellbeing of clients. Maintaining and securing Electronic Health Information while following HIPPA guidelines and regulations ensuring the confidentiality of each client. Expertize in crisis intervention and de-escalation focusing on the safety of each client providing high quality care with positive outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Behavioral Health Case Manager
Frontline Health Services
04.2023 - Current
- Manage case loads of 60 clients living with mental health illnesses and substance abuse disorders
- Assisted homeless clients with food and housing
- Created treatment plans for all clients and updated them every 6 months and have clients participate when doing so
- Encourage clients to work towards established goals they have set for themselves
- Transported clients to medical appointments and maintained home visits
- Randomly telephoned clients to check in
- Maintain documentation for clients based on interaction (phone calls, home visits, grocery store trips, med appointments, etc.)
- Referred clients to other agencies as needed
- Make sure clients needs are met (food, housing, medications) to promote health and wellness
- Interact with client's doctors and mental health providers to ensure they are getting the proper help and services needed
- Attend weekly meetings about clients next steps and future goals
Registered Behavior Technician
ABA Therapy
03.2022 - 04.2023
- Assisted children from ages 5-16 living with autism, practice positive behaviors and routines
- Evaluated each client's behaviors and progress weekly
- De-escalated violent situations to protect both clients and staff
- Intervened with clients during moments of crisis by de-escalating and redirected them
- Kept clients calm and promoted positivity in every situation
- Encouraged clients to communicate in their own unique way
- Maintained and secured medical records (hard copies) and electronic health records (EHI)
- Ensure confidentiality and followed HIPPA regulations and rules
- Improved client behavior by creating treatment plans to correct negative behaviors
Peer Support Specialist
Ohio Guidestone
01.2021 - 02.2022
- Served as a role model for clients living with mental illness and substance abuse disorders
- Monitored client's lack/progress to meet their needs and necessities
- Refereed clients to career and job agency and helped them find housing
- Assisted clients in setting goals and provided support for their overall wellbeing
- Motivated clients to be independent and autonomous by showing them how to maneuver through their everyday life struggles
- Actively listening to clients issues and offer solutions and or advice
- Practice motivational interviewing to urge clients to develop healthy habits and behaviors
- Transported clients to medical appointments and grocery stores when needed
Education
Master of Arts - Clinical Mental Health Counseling
John Carroll University
University Heights, Ohio05-2025
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NH05-2021
Associate of Arts - Arts
Cuyahoga Community College
Cleveland, OH01-2019
Skills
- Family Support
- Client Support & Advocacy
- ABA Therapy
- CBT
- Motivational Interviewing
- Record Keeping & Notes
- Treatment & Recovery Planning
- Autism Specturm
- Peer Support
- Service referral
Certification
- American Board of Professional Psychology Certification (ABPP) - American Board of Professional Psychology.
- Clinical Mental Health Counseling Specialist (CMHC-Specialist)- CACREP Accredited Programs.
- Licensed Professional Counselor (LPC) - Ohio Licensing Board.
Timeline
Behavioral Health Case Manager
Frontline Health Services
04.2023 - Current
Registered Behavior Technician
ABA Therapy
03.2022 - 04.2023
Peer Support Specialist
Ohio Guidestone
01.2021 - 02.2022
- American Board of Professional Psychology Certification (ABPP) - American Board of Professional Psychology.
- Clinical Mental Health Counseling Specialist (CMHC-Specialist)- CACREP Accredited Programs.
- Licensed Professional Counselor (LPC) - Ohio Licensing Board.
Master of Arts - Clinical Mental Health Counseling
John Carroll University
Bachelor of Arts - Psychology
Southern New Hampshire University
Associate of Arts - Arts
Cuyahoga Community College
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