Lorena Uvalle
Bartow,FL
Summary
Dedicated professional aiming for a role as Driver and Transport Manager, leveraging skills in vehicle inspection, time management, and team collaboration. Achievements include enhancing delivery schedules through strategic route planning and ensuring cargo safety during transport. Strong background in customer service, providing timely responses to inquiries while maintaining compliance with industry regulations. Focused on optimizing transportation operations through effective communication and relationship building within the team.
Overview
6
6
years of professional experience
Work History
Hourly Driver
Swift Transportation
Winter Haven, Florida
08.2023 - Current
- Provided excellent customer service by responding promptly to drivers inquiries and complaints.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Deliver reefer and dry van grocery trailers to local Walmart stores.
- Perform inspections on tractor and trailer to ensure compliance with DOT standards.
- Analyze data from multiple sources to identify areas where improvements can be made in the backhaul process.
- Monitor and track inbound and outbound shipments to ensure timely delivery.
- Establish and enforce policies regarding vehicle use, maintenance, and driver conduct.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
OTR Truck Driver
TransAm Transportation
Tampa, Florida
09.2022 - 08.2023
- Adhered strictly to safety requirements set forth by company policies and government regulations.
- Maintained accurate logs of working hours using electronic on-board recorder systems.
- Delivered products to customers' locations in a courteous and professional manner.
- Followed specific route assignments as directed by dispatchers or supervisors.
- Planned routes, adhering to assigned delivery schedules while maintaining DOT compliance.
- Kept vehicles in good operating condition with thorough inspections and basic maintenance.
Cashier
Citgo
Bartow, Florida
06.2019 - 06.2022
- Followed company security procedures for handling large sums of money.
- Stocked shelves with merchandise when needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
GED -
West Area Adult School
Lakeland, FL12-2019
Some College (No Degree) -
Polk State College
Winter Haven, FLSkills
- Cargo securing
- Vehicle inspection
- Route planning
- Data analysis
- Customer service
- Time management
- Team collaboration
- Communication skills
- Conflict resolution
- Attention to detail
- Commercial driving
- Friendly and outgoing
- Transportation
- Relationship building
Timeline
Hourly Driver
Swift Transportation
08.2023 - Current
OTR Truck Driver
TransAm Transportation
09.2022 - 08.2023
Cashier
Citgo
06.2019 - 06.2022
GED -
West Area Adult School
Some College (No Degree) -
Polk State College