Lorena Velarde
Correctional Officer
Vacaville,CA
Summary
Dedicated correctional officer with proven skills in safety enforcement, inmate supervision, and conflict resolution. Expertise in de-escalation techniques and managing high-risk situations to ensure facility safety.
Overview
7
7
years of professional experience
Work History
Correctional Officer
Solano County Sheriff Office
Fairfield, CA
05.2019 - Current
- Supervised inmate activities to maintain safety and order within facility.
- Conducted regular inspections of inmate housing areas to identify potential security risks.
- Implemented de-escalation techniques to manage conflicts among inmates effectively.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Server Shift Leader
Burger City Restaurnt
Vacaville
12.2017 - 04.2019
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored new team members on menu knowledge and service protocols.
- Implemented workflow improvements to enhance service speed during peak hours.
- Resolved customer complaints promptly, maintaining high levels of guest satisfaction.
Education
High School Diploma - General Education
Solano Community College
Fairfield, CA08-2024
High School Diploma -
Sheldon High School
Sacramento, CA05-2012
Skills
- Safety and security enforcement
- Inmate supervision
- Conflict resolution skills
- De-escalation techniques
- Booking procedures
- First aid training
Timeline
Correctional Officer
Solano County Sheriff Office
05.2019 - Current
Server Shift Leader
Burger City Restaurnt
12.2017 - 04.2019
High School Diploma - General Education
Solano Community College
High School Diploma -
Sheldon High School