Lorena Velasquez
Glendale,AZ
Summary
Proficient and caring team member offering outstanding patient experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
11
11
years of professional experience
Work History
Patient Care Assistant
Banner University Medical Center
09.2012 - Current
- Enhanced patient comfort by providing compassionate and attentive care.
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Improved patient satisfaction by responding promptly to call lights and addressing needs or concerns.
- Contributed to a safe and hygienic environment by maintaining cleanliness of patient rooms and common areas.
- Monitored vital signs regularly, assisting in early identification of potential health issues.
- Aided in the prevention of bedsores through regular repositioning of patients according to care plans.
- Facilitated effective communication between patients, families, and healthcare staff to ensure understanding and address concerns.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
- Expedited response times to call lights, boosting overall patient satisfaction levels during their stay at the facility.
- Gathered medical information, weight and height measurements and vital signs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
High School Diploma -
Esc. Sec. Fed. #1
Ciudad Juarez, Chihuahua05.1992
Skills
- Vital Signs Monitoring
- Direct Patient Care
- Teamwork and Collaboration
- Problem Solving
- Attention to Detail
- Self-Motivation
- Dedicated
- Patient Satisfaction
- Light Housekeeping
- Patient Care Quality
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Patient Care Assistant
Banner University Medical Center
09.2012 - Current
High School Diploma -
Esc. Sec. Fed. #1