Lorenza Martinez
Bakersfield,CA
Summary
Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.
Overview
5
5
years of professional experience
Work History
Team Member
Chick-fil-a
Bakersfield, CA
11.2021 - Current
- Maintain high Standards of Customer Service during high-volume, fast paced operations
- Communicate Clearly and positively with coworkers and Management
- Mastered point-of-service (POS) computer system for automated order taking
- Handle currency and credit transactions quickly and accurately
- Resolve complaints promptly and professionally
Team Member
Raising Cane’s Chicken Fingers
Bakersfield, CA
09.2023 - 09.2024
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
- Proactive cashier, provided attentive customer service to guests
- Adaptable to pressure; organized and hardworking
Team Member
McDonald's
Bakersfield, CA
09.2020 - 09.2021
- Assisted in training new employees on operational procedures and best practices.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
High School Diploma -
Foothill High School
Bakersfield, CA06-2021
Skills
- Customer Service, Communication
- Easily Adaptable, Quick Learner
- Detail Oriented
- Teamwork and collaboration
- Fluent in Spanish/English
- Proficient in American Sign Language
- Multi-tasker
- Positive attitude
LANGUAGES
English, Spanish
Native or Bilingual
American Sign Language
Professional Working
Timeline
Team Member
Raising Cane’s Chicken Fingers
09.2023 - 09.2024
Team Member
Chick-fil-a
11.2021 - Current
Team Member
McDonald's
09.2020 - 09.2021
High School Diploma -
Foothill High School