Lorenza Piper
STETSON,United States
Summary
I am a dedicated and compassionate Daycare Teacher with over 5 years of experience providing a safe, nurturing, and stimulating environment for young children. Skilled in developing age-appropriate curriculum, fostering positive relationships with both children and parents, and managing classroom dynamics effectively. Adept at promoting social, emotional, and cognitive development through engaging activities and structured learning opportunities. Possess a strong understanding of child development principles and a passion for helping children learn and grow. I am an experienced IT Helpdesk professional with a strong background in providing technical support to end users. I have skills in troubleshooting hardware and software issues, resolving network connectivity problems, and assisting with system upgrades and maintenance. Proven ability to communicate effectively with users of varying technical knowledge and deliver exceptional customer service. Proficient in ticket tracking systems and knowledgeable in various IT technologies. I am committed to resolving issues promptly and efficiently, minimizing downtime and ensuring smooth operations within the organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Infant Teacher Assistant
Harbor House Children Center
Southwest Harbor
06.2025 - Current
- Supported lead teachers to enhance student learning outcomes effectively. Facilitated engaging classroom activities that boosted student participation. Communicated effectively with parents to support student success.
- Supported classroom management by reinforcing positive behavior and fostering a collaborative environment.
- Monitored student progress, providing feedback to teachers on academic performance and behavioral issues.
- Collaborated with parents to address concerns, share student progress, and promote effective learning strategies.
Special Education Tech
KidsPeace New England
Ellsworth
01.2025 - 06.2025
- Enhanced learning outcomes for students with diverse needs. Streamlined communication between teachers, parents, and students. Monitored progress and adjusted strategies for optimal results. Increased accessibility to educational materials for all students. Developed tailored resources to support unique learning styles.
- Supported individualized education plans by implementing tailored strategies for diverse learning needs.
- Monitored student progress and behavior, providing feedback to teachers for instructional adjustments.
Daycare Teacher
The Neighborhood Early Childhood Center
Hermon, Maine
05.2024 - 06.2024
- Provided support to the daycare teacher in planning daily activities for toddlers and preschoolers and building safe and inclusive learning environments. Monitored students during arrival, dismissal, lunch, and recess, which included evaluating student behavior and providing guidance to ensure child safety.
- Trained new staff on classroom management techniques and best practices in early childhood education.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
IT Helpdesk Support
Husson University
Bangor, Maine
09.2023 - 12.2023
- Provided first-line technical support to end users, troubleshooting hardware, software, and network issues to ensure minimum downtime. Managed and prioritized helpdesk ticketing system, resolving and escalating issues as necessary to meet service level agreements.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Daycare Teacher
Trusted Little Souls Enrichment Center LLC.
New Gloucester, Maine
05.2023 - 08.2023
- Provide conflict resolutions for behavioral issues using positive reinforcement approaches and empathetic communication. Plan, coordinate, and execute outdoor educational activities while ensuring safe learning environments in compliance with health and safety standards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Gathered materials and resources to prepare for lessons and activities.
Custard Scooper
Hodgmans Frozen Custard
New Gloucester, Maine
05.2021 - 08.2022
- Efficiently and accurately scoop and serve custard to customers in a fast-paced dessert shop environment. Maintain cleanliness and organization of custard station to ensure food safety standards are met. Assist with restocking custard supplies and ingredients to ensure seamless operations during busy periods.
Education
Computer Information Systems - Computer Information Systems
Husson University
Bangor, Maine01.2024
High School Diploma - undefined
Gray-New Gloucester High School
Gray, Maine01.2023
Computer Repair and Networking - Computer Information Systems
Westbrook Regional Vocational High School
Westbrook, Maine01.2023
Associate in Education - Early Childhood Education
Southern Maine Community College
South Portland, ME05-2029
Skills
- Creativity
- Safety procedures
- Active listening
- Positive Communication
- Basic Tech Use
- Time Management
- Patience
- First Aid, CPR & AED
- First aid training
- Parent-teacher communication
- Infant CPR certification
- Positive reinforcement
Certification
- PC Pro Certification
- Mandated Reporter
- CPR, First Aid & AED Trained
- Basics of Autism Certification
- Abusive Head Trauma (Shaken Baby Syndrome) Certification
- Fire Safety Certification
- Behavioral Health Professional M1 Certification
- Understanding Sexual Harassment Certification
- Understanding Sexual Behaviors in Children Certification
LANGUAGES
English
Timeline
Infant Teacher Assistant
Harbor House Children Center
06.2025 - Current
Special Education Tech
KidsPeace New England
01.2025 - 06.2025
Daycare Teacher
The Neighborhood Early Childhood Center
05.2024 - 06.2024
IT Helpdesk Support
Husson University
09.2023 - 12.2023
Daycare Teacher
Trusted Little Souls Enrichment Center LLC.
05.2023 - 08.2023
Custard Scooper
Hodgmans Frozen Custard
05.2021 - 08.2022
High School Diploma - undefined
Gray-New Gloucester High School
Computer Information Systems - Computer Information Systems
Husson University
Computer Repair and Networking - Computer Information Systems
Westbrook Regional Vocational High School
Associate in Education - Early Childhood Education
Southern Maine Community College