Lorenzo Antwi
Center for New Horizons
Chicago ,IL
2026
years of professional experience
Dynamic and results-driven professional with extensive experience at Center for New Horizons, excelling in customer service and team collaboration. Proven ability in equipment maintenance and hazard identification, ensuring a safe and efficient environment. Recognized for training new employees and enhancing operational performance through effective communication and strong work ethic.
Work History
Team Member
6 Months- Provided exceptional customer service by accurately taking orders and addressing inquiries promptly.
- Maintained cleanliness and organization of dining area, ensuring compliance with health and safety standards.
- Collaborated with team members to prepare food items efficiently during peak hours.
- Operated kitchen equipment safely while adhering to operational guidelines for food preparation.
Maintenance Crew Member
1 Year 5 Months- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Collaborated with team members to maintain store organization and cleanliness for optimal customer flow.
- Operated cash register efficiently, ensuring accurate transactions and handling customer payments.
- Stocked shelves promptly, ensuring products were displayed according to company standards and promotions.
- Trained new employees on procedures, safety protocols, and customer service excellence within fast-paced environment.
- Utilized point-of-sale systems effectively to streamline checkout processes and reduce wait times for customers.
- Engaged in team meetings to discuss sales strategies and improve overall store performance collaboratively.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
Customer Assistance Representative
1 Year 1 Month- Assisted customers with order inquiries and problem resolution to enhance satisfaction.
- Provided support in managing customer feedback to improve service quality.
- Adapting swiftly to changes in procedures and tools for optimal performance.
- Collaborated with team members to streamline communication processes for efficiency.
- Created and maintained detailed database to develop promotional sales.
Team Member
1 Year 1 Month- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Collaborated with team members to maintain store organization and cleanliness for optimal customer flow.
- Operated cash register efficiently, ensuring accurate transactions and handling customer payments.
- Stocked shelves promptly, ensuring products were displayed according to company standards and promotions.
- Trained new employees on procedures, safety protocols, and customer service excellence within fast-paced environment.
- Utilized point-of-sale systems effectively to streamline checkout processes and reduce wait times for customers.
- Engaged in team meetings to discuss sales strategies and improve overall store performance collaboratively.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
Housekeeper
- Maintained cleanliness and organization of household areas, ensuring a welcoming environment.
- Performed laundry duties, including washing, drying, and folding clothes efficiently.
- Assisted in meal preparation and kitchen maintenance to support family needs.
- Implemented effective cleaning schedules to enhance household operations.
Education
GED
Skills
Heavy lifting
Cleaning procedures
Equipment maintenance
Preventive Maintenance
Pest control
Hazard identification
Timeline
Maintenance Crew Member
Center for New Horizons
04.2024 - 09.2025Read More
Team Member
Burger King
06.2023 - 12.2023Read More
Customer Assistance Representative
Uber Eats
08.2022 - 09.2023Read More
Team Member
Target
08.2018 - 09.2019Read More
Housekeeper
Family Business
2015 - 08.2017Read More
Job Corps
GED
Read More