Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lorenzo De Santis

Bartlett,Illinois

Overview

27
27
years of professional experience
1
1
Certification

Work History

Personal Caregiver

Taking Care Of Elderly
Bartlett, IL
06.2012 - 11.2021
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Drove clients to doctors' appointments and social outings.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Supported bathing, dressing and personal care needs.
  • Supervised medication administration, personal hygiene and other activities of daily living.

Assistant Foreperson

US Smokeless Tobacco
Franklin Park, Illinois
01.2005 - 05.2012
  • Oversee staff all aspects of daily operations, with a focus on optimizing Efficiency within a safe work environment
  • Design daily, weekly, and monthly Operations plans; implement plans according to a strict schedule
  • Assign employees to appropriate tasks
  • Schedule employee overtime based upon seniority
  • Evaluate employee performance, performing corrective measures when necessary
  • Manage production of up to 14 concurrent products.

General Laborer/Line-worker

Home Depot
Chicago, Illinois
02.2003 - 01.2005
  • Assisted in all departments, including paper can, shipping, revel line, cell line, and bandit, in conjunction with foreperson.

National Account Representative

AIT Worldwide Logistics
Itasca, Illinois
12.1996 - 10.2002
  • Coordinated nationwide accounts
  • Managed senior accounts throughout the Midwestern United States, with a focus on high-revenue clients, including United Airlines
  • Facilitated transport of cargo
  • Performed extensive troubleshooting, resolving potential issue promptly in a mutually beneficial manner
  • Oversaw line haul division
  • Checked in cargo trucks; supervised loading, and provided all necessary documentation within strict time parameters.Traveled extensively throughout the United States.

Cargo Sales Rep/Call Center Supervisor

United Airlines
Mt. Prospect, Illinois
12.1994 - 12.1996
  • Recruited, and trained new staff
  • Met revenue objective of $740 million, 1997
  • Served as interim supervisor of San Francisco, California call center.

Education

Improving Managerial Effectiveness continuing education course -

University of Wisconsin-Madison

Advanced Management and Leadership training -

University of Wisconsin - Madison
Madison, WI

Skills

  • Organized and detail-oriented
  • Diplomatic attitude
  • Forward-looking
  • Strong communicator
  • Observant and quick-thinking
  • Adaptable and trainable
  • Versatile worker
  • Proven leadership
  • Interpersonal Relations
  • Packing and Distribution
  • Employee Leadership
  • Problem Solving
  • Client Relations
  • Project Management
  • Conflict Resolution
  • Budget Administration
  • Vendor Relations
  • Microsoft Windows Operating Systems
  • Microsoft Office Suite
  • AS400

Certification

  • ISO 9000 Certified, 11/01/2011
  • Six Sigma Lean Yellow Belt Certified, 08/01/2008

Languages

Italian
Native/ Bilingual

Timeline

Personal Caregiver

Taking Care Of Elderly
06.2012 - 11.2021

Assistant Foreperson

US Smokeless Tobacco
01.2005 - 05.2012

General Laborer/Line-worker

Home Depot
02.2003 - 01.2005

National Account Representative

AIT Worldwide Logistics
12.1996 - 10.2002

Cargo Sales Rep/Call Center Supervisor

United Airlines
12.1994 - 12.1996

Improving Managerial Effectiveness continuing education course -

University of Wisconsin-Madison

Advanced Management and Leadership training -

University of Wisconsin - Madison
  • ISO 9000 Certified, 11/01/2011
  • Six Sigma Lean Yellow Belt Certified, 08/01/2008

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Lorenzo De Santis