Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lorenzo Garza

Mission,TX

Summary

Accomplished Account Manager with a proven track record at Pro Con Services LLC, enhancing client relationships and exceeding sales targets. Expert in project management and client relationship management, achieving significant revenue growth. Skilled in leading teams to optimize processes and implement strategic improvements, demonstrating exceptional complaint management and negotiation abilities. Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management. Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.

Overview

9
9
years of professional experience

Work History

Account Manager

Pro Con Services LLC
10.2023 - Current
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Informed customers of promotions to increase sales productivity and volume.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Trained new employees on customer service, money handling and organizing strategies.

Accounts Receivable Accountant

Rio Valley Pipe
07.2022 - 10.2023
  • Identified and implemented process efficiency improvements.
  • Managed past due balances, financial inquiries and other accounts receivable functions.
  • Identified procedural or executional issues and assisted in development of remediation plans.
  • Monitored timely collection and application of account receivable collections.

Logistics Manager

Val Transport
01.2020 - 07.2022
  • Directed shipping and receiving of wide range of products daily.
  • Coordinated dispatching of 40 drivers to accomplish daily delivery requirements.
  • Improved inventory accuracy by developing and implementing enhanced control systems.
  • Negotiated transportation and logistics contracts to reduce shipping costs.

Administrative Assistant

South Texas College
08.2018 - 01.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Public Relations Specialist

Texas Citrus Mutual
01.2016 - 01.2018
  • Communicated with media weekly to build relationships and optimize press coverage.
  • Established and communicated editorial and brand guidelines to communicators in Agriculture organization.
  • Delivered program information to public by authoring press releases, conducting media campaigns, and maintaining program-related websites.
  • Developed brand media relations strategies that bolstered community awareness and knowledge.

Education

BBA - Business Administration

Northwood University
Midland, MI
05.2009

Skills

  • Report Writing
  • Project Management
  • Complaint Management
  • Lead prospecting
  • Revenue Generation
  • Vendor Relations
  • Client Relationship Management

Timeline

Account Manager

Pro Con Services LLC
10.2023 - Current

Accounts Receivable Accountant

Rio Valley Pipe
07.2022 - 10.2023

Logistics Manager

Val Transport
01.2020 - 07.2022

Administrative Assistant

South Texas College
08.2018 - 01.2020

Public Relations Specialist

Texas Citrus Mutual
01.2016 - 01.2018

BBA - Business Administration

Northwood University
Lorenzo Garza