Lorenzo Johnson
Gainesville,FL
Summary
Dedicated delivery driver with a clean driving record and strong customer service skills, honed at Amazon. Expert in GPS navigation and route planning, ensuring timely and efficient deliveries. Recognized for problem-solving abilities and maintaining high standards of vehicle cleanliness, contributing to enhanced customer satisfaction and operational excellence.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Amazon
Gainesville, FL
11.2022 - 01.2023
- Delivered packages accurately and efficiently within designated timeframes.
- Operated delivery vehicles in compliance with safety regulations and company policies.
- Navigated routes using GPS technology to optimize delivery efficiency.
- Maintained vehicle cleanliness and performed routine inspections to ensure operational readiness.
- Communicated effectively with customers regarding delivery updates and service inquiries.
- Documented delivery activities and resolved issues promptly to enhance customer satisfaction.
Cashier Team Lead
JCPenney
Gainesville, FL
07.2019 - 10.2021
- Supervised daily cash operations to ensure accuracy and efficiency.
- Trained team members on customer service best practices and sales techniques.
- Resolved customer inquiries and complaints to enhance satisfaction levels.
- Implemented inventory management processes to streamline stock replenishment.
- Coordinated scheduling to optimize coverage during peak hours.
- Monitored cash register transactions for discrepancies and compliance with policies.
- Developed training materials to support onboarding of new cashiers.
- Analyzed sales data to identify trends and improve promotional strategies.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Education
High School Diploma - Automotive Technology
Loften High School
3000 E University Ave, Gainesville, FL 3264106.2020
Skills
Positive attitude
Customer service
Valid Driver's license
Teamwork and collaboration
Attention to detail
Time management
Dependable and reliable
Punctual and reliable
Problem-solving
Safe driving
Time management skills
Loading and unloading
Clean driving record
GPS and route planning
Route management
Safe driving record
GPS navigation
Heavy lifting
Order picking and processing
Map reading and navigation skills
GPS operation
Vehicle cleaning and maintenance
Delivery scheduling
Stocking and inventory
Forklift operation
Shipping and packaging
Complex Problem-solving
Cargo handling
Route planning
Quality assurance
Safe driver training
Vehicle inspection
Delivery recordkeeping
Commercial driving
Dispatch communication
Client relationship management
Documentation and reporting
Order verification
Equipment operation
Pre-trip and Post-trip inspections
Vehicle maintenance
Defensive driving
Advanced planning
Route logs
Inventory management
Load balancing
Defensive driver training
Heavy hauling
DOT compliance
FLUENT IN LANGUAGE
Payment collection
Mileage tracking
Materials transport
Timeline
Delivery Driver
Amazon
11.2022 - 01.2023
Cashier Team Lead
JCPenney
07.2019 - 10.2021
High School Diploma - Automotive Technology
Loften High School