LORENZO KELLY
Fayetteville,North Carolina
Summary
- Provided life-cycle and sustainment training for Department of Defense (DoD) Satellite Communications (SATCOM) and network baseband equipment to include Special Operations Forces Deployable Nodes (SDN) and Product Distribution Systems (PDS).
- Maintain an active DoD TS clearance.
- Over ten years of responsible and technical experience in the telecommunications environment.
- Scheduled and maintained the daily calendar for the VTC and Conference rooms.
- Provided pre-conference testing and setup for video teleconferences and/or meetings.
- Experienced in troubleshooting Video Teleconference network issues (Routers, Tandberg and Polycom systems).
- Managed Helpdesk supporting over 400 customers with IT network devices.
- An effective leader, skilled in enlisting the support of all team members in aligning with project and organizational goals.
- Over six years of working with Senior Executive Staff members
- Responsible for managing an organization of over 1,300 personnel
Overview
18
18
years of professional experience
Work History
Owner/Operator Truck Driver
Kelly Transport & Services, LLC
10.2016 - Current
- Loaded and unloaded automobiles at warehouses, dealerships, ports, and customer locations.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Completed routine maintenance on truck to keep in working order.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
Telecommunications Analyst/Systems Trainer
L-3 National Security Solutions (NSS)
09.2015 - 10.2016
- Monitored and analyzed system performance, such as network traffic, security and capacity.
- Communicated effectively with vendors to determine pricing and technical specifications for available hardware, software and services.
- Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
- Established strong relationships with vendors and suppliers, negotiating favorable terms on equipment purchases and service contracts.
Network Operations Manager
United States Army
11.2012 - 09.2015
- Responsible for the planning and operations of the unit missions and tasks
- Accountable for the technical monitoring, administration of the contract, accuracy of payments, including designation of the proper appropriations or other funds
- Set up user's accounts through Remedy as an Information Management Officer (IMO) for NIPRNET and SIPRNET
- Configures information processing equipment into required operating configurations
- Creates work orders using the Remedy Action Reporting system and directs them to the correct personnel
- Provides support to end users on a variety of issues: Identifying, researching, and resolving technical problems within the unit SIPRNET
- Provides Tandberg VTC endpoint troubleshooting and operational support
- Oversees the issuance and return for the unit smart phones, air cards, and multi-functional printer devices.
Senior Enlisted Advisor
United States Army
04.2009 - 11.2012
- Responsible for the health, welfare and training of over 1,300 personnel
- Synchronized training and deployment of key personnel to and from the Contingency Operations Site
- Coordinated and scheduled over 200 service and Joint Staff training courses
- Developed a web portal to collate each service evaluation and promotion guidance
- Completed the Master Resiliency Training Course.
Telecommunications Operations Chief
United States Army
06.2006 - 04.2009
- Installed, operated, and performed unit maintenance on various communications systems which included Ultra High Frequency, High Frequency, and Super High Frequency military radio systems
- Validated the High Speed Data and Cabin Network Xcelerator Router upgrade
- Developed and validated the airborne Wireless Blackberry Synchronization Project
- Performs duties including scheduling, set up and troubleshooting as a VTC bridge operator
- Familiar with the use of ANCYZ-10.
Education
ISG Course
U.S. Army
Ft. Indiantown Gap, PA01.2011
Master Resilience Trainer Course
University of Pennsylvania
Philadelphia, PA02.2010
Associate of Applied Science - General Studies
Fayetteville Technical Community College
Fayetteville, NC2008
Telecommunications Operations Chief Course
U.S. Army
Ft Gordon, GA08.2004
Timeline
Owner/Operator Truck Driver
Kelly Transport & Services, LLC
10.2016 - Current
Telecommunications Analyst/Systems Trainer
L-3 National Security Solutions (NSS)
09.2015 - 10.2016
Network Operations Manager
United States Army
11.2012 - 09.2015
Senior Enlisted Advisor
United States Army
04.2009 - 11.2012
Telecommunications Operations Chief
United States Army
06.2006 - 04.2009
ISG Course
U.S. Army
Master Resilience Trainer Course
University of Pennsylvania
Associate of Applied Science - General Studies
Fayetteville Technical Community College
Telecommunications Operations Chief Course
U.S. Army