Summary
Overview
Work History
Education
Skills
Certification
Education - Highschool
Timeline
Generic

Lorenzo Bowman

Wilmington,USA

Summary

Experienced in customer service and warehouse supervision, dedicated to implementing diverse range of experiences into new opportunities to enhance leadership skills, ability to work independently and collaboratively, and provide exceptional service. Over 10 years of dedication to customer service, warehouse supervision, and maintaining extensive product knowledge. Enthusiastic approach to gaining new experiences. Talented security professional excelling at conducting building patrols, securing entrances and exits, and keeping visitors under constant surveillance. Skills include writing reports, updating records, and effectively managing multiple tasks in fast-paced settings.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Lead Area Supervisor

Amazon
01.2021 - Current
  • Plan, lead, and implementing core and non-core programs and experiences for employees in a small group warehouse setting
  • Labeling, packaging, and shipping merchandise securely
  • Provided precise service including Amazon's core values including fast delivery, delivering superior customer service, and providing effective supplier relationship management regarding all products at an affordable price
  • Supported team members during peak periods by sharing workload and providing guidance when needed.
  • Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.
  • Fostered positive team environment, encouraging collaboration and efficiency among team members.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Presented professional image consistent with company's brand values.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Security Officer

J Born Enterntainment
01.2009 - 01.2012
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Completed full building and grounds patrols to spot and investigate concerns.


Education

High School Graduate -

Orangeburg Wilkinson High School
Orangeburg, SC
06.2005

Skills

  • Excellent Communication
  • Supervisory Skills
  • Customer Service
  • Physical Stamina
  • Maintain Safety Protocols
  • Packaging & Delivery of Merchandise
  • Time Management
  • Shipping/Labeling
  • Operational Efficiency
  • Multitasking and Prioritizing
  • Adaptability and Flexibility
  • Vigilant Surveillance
  • Perimeter Patrol
  • Premises patrol
  • Punctuality
  • Reliable and Responsible

Certification

  • OSHA- Pallet Jack Certification
  • Forklift Certification

Education - Highschool

Orangeburg Wilkinson High School, High School Graduate

Timeline

Lead Area Supervisor

Amazon
01.2021 - Current

Security Officer

J Born Enterntainment
01.2009 - 01.2012

High School Graduate -

Orangeburg Wilkinson High School

Similar Profiles

CREATE PROFILE
Lorenzo Bowman