Lorenzo Lecce
Summary
Diligent Manager with solid background in high-volume restaurant and hotel management. Proven track record of enhancing operational efficiency and delivering exceptional customer service. Demonstrated leadership and problem-solving skills in fast-paced environments.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Senior Restaurant Manager
Frank&Dino's
01.2018 - 11.2024
- Growing the sale and cultivating customer service for a very VIP clientele
- Monitoring dining room and bar service
- Scheduling and recruiting
- Ordering and inventory
- Private events sales
- Extensive food and wines training
Restaurant Manager
Galuppi's
01.2017 - 11.2018
- Cultivating Restaurant Customer service
- Banquets and Private Events
- Scheduling and recruiting
- Overseeing dining room and bar service
- Extensive food and beverages training
Director of Events
Crystal Jade Jiang Nan LLC Owned by LVMH
09.2014 - 01.2017
- Lead the sales and all the contracts
- Following all the corporate events, mice business, banquets and weddings
- Weekly, monthly and annual reports/forecasts
- Extensive training for events and techniques of service
- Hosted Super bowl 50th Club and NFL Kickoff
Restaurant Manager
Farina Focaccia & Cucina Italiana LLC
02.2010 - 10.2013
- Cultivating VIP guests, increasing sales, insuring quality of products
- Extensive fine wine sales and inventory on a weekly basis
- Assisting executive chef with daily menu creation
- Organizing and facilitating banquets
- Overseeing the hiring and training of all new employees
- Ensuring effort from a strong team on a daily basis, employee schedules, training, daily lineups
- Reports and drops, ensuring satisfaction with owner and investors
General Manager
Panta Rei Restaurant
08.2007 - 01.2010
- Excellence in customer service in a fast paced environment
- Organize and monitor employees schedules on a daily basis
- Order and stock inventory for bar and service items
- Responsible for training new employees
- Greet each guest and maintain guest satisfaction
Bar Manager
Hotel Villa Paradiso Dell'Etna
01.2003 - 12.2006
- Responsible of bar inventory and restocking
- Responsible for a la carte restaurant and banquets beverages services in the entire hotel
- Creations of craft cocktails list
- Responsible for bartenders training
- Keep high standards and professional relationship with a VIP clientele
Education
High School Diploma -
ITG Pitagora
Catania, Italy06-1998
Skills
- Fine dining management
- Luxury Hotel management
- Operational efficiency
- Sales management
- Private events and banquets management
- Extensive food beverages and wines knowledge
- Microsoft Excel, Outlook and Word
- Multilingual (English, Italian, Spanish)
- Hiring decisions
- Labor management
- Scheduling coordination
- Sales growth
- Inventory control and record keeping
- Passion for customer satisfaction
Accomplishments
- Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
- Resolved product issue through consumer testing.
- Supervised team of 40 staff members.
Certification
- State Food Safety Manager Certification, Lexington-Fayette County Health Department
Languages
English
Full Professional
Italian
Native or Bilingual
Spanish
Professional Working
Timeline
Senior Restaurant Manager
Frank&Dino's
01.2018 - 11.2024
Restaurant Manager
Galuppi's
01.2017 - 11.2018
Director of Events
Crystal Jade Jiang Nan LLC Owned by LVMH
09.2014 - 01.2017
Restaurant Manager
Farina Focaccia & Cucina Italiana LLC
02.2010 - 10.2013
General Manager
Panta Rei Restaurant
08.2007 - 01.2010
Bar Manager
Hotel Villa Paradiso Dell'Etna
01.2003 - 12.2006
- State Food Safety Manager Certification, Lexington-Fayette County Health Department
High School Diploma -
ITG Pitagora
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