Lorenzo M. Harrington
Huntsville
Summary
Dedicated administrative professional with successful experience in fast-paced settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Overnight Stocker
HEB Grocery Store
11.2024 - Current
- Stocked shelves efficiently, ensuring product availability and organization.
- Implemented best practices for product placement to enhance customer accessibility.
- Monitored expiration dates on products, removing outdated items promptly.
- Trained new staff on stocking procedures and safety protocols effectively.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Team Member
Arby’s Restaurant
- Diligently prepared orders in fast paced operations maintaining proper portion control and following food and safety regulations according to company policies and dedication to waste prevention.
- Maintained a clean and safe work environment, restocking cases as needed and promptly and empathetically handled guest concerns and complaints.
- Strictly followed all financial, time management, security, inventory and labor policies and procedures.
- Seasonal
Cashier/Host
IHOP
03.2024 - 10.2024
- Enthusiastically greeted guests and escorted them to their seats or direct them to waiting areas providing them with menus and answering questions.
- Answered phones, respond to inquiries, take, and prepare to-go orders, Accept tendered payments from guest.
- Maintain contact with kitchen staff, management, serving staff and customers to ensure that dining details are handled properly, and customer concerns are addressed promptly and efficiently.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Assisted in training new staff on cash handling and operational procedures.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Food Server/Cashier
Sushi B Hibachi Grill
04.2021 - 11.2021
- Maintained a multi-table section with a 50-guest capacity, turning over about every hour and serving ~200 guests during busy shifts.
- Used robust menu and culinary knowledge to guide guests to their ideal dining experience taking in consideration personal preference, allergies, and vegetarian and vegan options.
- Ran point of sale, entering 200+ orders per busy shift with zero errors.
- Received frequent 25%+ gratuities and accolades for professionalism and efficiency.
Education
Bachelor of Fine Arts - Animation
Sam Houston State University
Huntsville, Texas05.2026
undefined
Jacksonville University
Jacksonville, Floridaundefined
University High School
Orlando, Florida05.2022
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Following instructions
- Cleaning
- Workplace safety
- Computer skills
- Heavy lifting
- Product knowledge
- Training and mentoring
Certification
- Adobe Illustrator Certification
- Adobe Photoshop Certification
- Digital Video Technology Certification
- Digital Design Certification
- Proficient in Microsoft applications (Word, Excel, PowerPoint, Note, Teams, etc.)
Timeline
Overnight Stocker
HEB Grocery Store
11.2024 - Current
Cashier/Host
IHOP
03.2024 - 10.2024
Food Server/Cashier
Sushi B Hibachi Grill
04.2021 - 11.2021
Team Member
Arby’s Restaurant
Bachelor of Fine Arts - Animation
Sam Houston State University
undefined
Jacksonville University
undefined
University High School