Lorenzo Sorrentini
Port Saint Lucie,FL
Summary
Driven and meticulous, with a proven track record at Tires Plus, I streamlined repair processes and significantly enhanced vehicle performance. Leveraging strong work ethic and exceptional customer service skills, I boosted customer satisfaction and efficiency. Expert in changing tires and diagnosing vehicle issues, my approach has consistently resulted in repeat business and referrals.
Overview
9
9
years of professional experience
Work History
Class C Technician
Tires Plus
Port Saint Lucie, FL
03.2023 - Current
- Managed time effectively while multitasking between various projects, minimizing project lead times without sacrificing quality.
- Improved vehicle performance by conducting thorough inspections and routine maintenance tasks.
- Streamlined repair processes by accurately diagnosing issues and determining the most effective solutions.
- Examined assigned vehicle to determine need for further safety or repair work.
Owner
Ocasio Tire
Vega Baja Puerto Rico
01.2021 - 11.2022
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Tire and Alighnment Tech
Gomera De Jesus
Vega Baja
11.2015 - 01.2021
- Kept shop areas neat, clean, and free of safety hazards.
- Improved customer satisfaction by providing timely and accurate tire and lube services.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
Education
Automotive Mechanics
Mech Tech Collage
Vega Baja PR05.2016
Skills
- Strong Work Ethic
- Customer Service
- Changing tires
- Changing Oil
- Problem-Solving
- Hand and power tools
- Team Collaboration
- Inspecting vehicles
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Class C Technician
Tires Plus
03.2023 - Current
Owner
Ocasio Tire
01.2021 - 11.2022
Tire and Alighnment Tech
Gomera De Jesus
11.2015 - 01.2021
Automotive Mechanics
Mech Tech Collage