Lorenzo Taylor
Lauderhill,FL
Summary
Dynamic professional with a robust background in courier and logistics services, focused on driving operational excellence and fostering growth. Proven track record in warehouse operations, delivery management, and fleet maintenance, complemented by extensive experience in sales, production scheduling, and HR functions. Expertise includes shipping, receiving, parks and recreation management, child support collections, and P&L oversight, showcasing versatility across multiple domains. Strong computer proficiency and familiarity with various software applications facilitate process streamlining and enhance overall efficiency.
Overview
28
28
years of professional experience
Work History
District Manager
Valet Living
Tampa, FL
03.2013 - Current
- Manage and coordinate activities of 35 to 40 service valets and up to 25 apartment communities, ensuring seamless operations within assigned district.
- Evaluate zoning areas and established routes to ensure optimal productivity and efficiency in operations.
- Coordinate daily operations including dispatch, hiring, and training. Supported scheduling and payroll processes to enhance efficiency. Provided customer service and managed administrative tasks effectively.
- Direct operations across multiple districts, ensuring compliance with service standards and policies.
Forklift Operator
XPO Logistics
Miami, FL
01.2018 - 02.2025
- Oversaw efficient sorting, handling, loading, and unloading of palletized and non-palletized freight within warehouse using forklifts and motorized equipment.
- Key duties includes securing freight inside trailers, operating pallet jacks, move hazardous materials, stack crates, pallets, lumber, or other material and maintaining a smooth flow of goods within the transportation network.
- Operated forklifts to transport materials across warehouse efficiently.
- Collaborated with team members to optimize loading and unloading processes.
- Conducted routine inspections on equipment to ensure safety and compliance.
- Trained new operators on safety protocols and operational best practices.
Ground Operations
JetBlue Airways
South Florida
01.2012 - 09.2018
- Executed maintenance and operation of ground service equipment, enhancing overall service efficiency.
- Executed aircraft servicing by operating ground service equipment, including potable water trucks, ground power units, and aircraft pushback tugs.
- Operated effectively within a high-pressure ramp environment.
- Managed loading and unloading of customer luggage, handling weights up to 100 lbs to maintain operational efficiency.
- Conducted precise operation of external aircraft equipment, focusing on safety and reliability.
- Facilitated cabin preparation for customer boarding and departure.
- Facilitated safe and efficient aircraft guidance during arrival and departure at parking areas.
- Executed security checks while overseeing the safe loading and unloading of mail, small packages, and human remains.
Operations Manager Trainee
Waste Management
10.2010 - 07.2011
- Rides along with Waste Management drivers on existing routes to identify container weight and size, time, accessibility, risk, possible scheduling issues to determine the effectiveness of route sequencing, increase route efficiency, and document specific route and customer data.
- Works with all frontline managers to effectively analyze routes to uncover improvement opportunities and review and implement corrective actions.
- Develops a working knowledge of Waste Management's operational and general business applications including but not limited to Fleet Maintenance.
- Safety, Efficiency, Human Resources, Customer Service, Finance and Accounting and Financial Planning.
- The incumbent is responsible for building a comprehensive understanding of how these functions contribute to the day to day and long term success of the business and the employees.
- Develops a strong understanding and dedication to the Waste Management Safety Program; work with Corporate and local safety teams to continue to create an aware and observant safety conscious culture.
- Periodically attends and contributes to driver safety meetings to promote a favorable working relationship among all employees.
- Attend all mandatory training sessions; proficiency evaluations will occur following all sessions.
- Participate in area mentor programs.
Regional Operational Manager
Action Courier Logistics
Pompano Beach, FL
07.2002 - 08.2010
- Coordinated and supervised all courier and logistics functions, facilitating seamless transportation from South Florida to Atlanta, Georgia.
- Oversaw fleet maintenance warehouse operations, managing mailroom logistics and P&L responsibilities.
- Achieved efficient HR operations through effective recruitment and personnel management. Streamlined daily operations including shipping, receiving, and driver dispatch. Enhanced team performance through comprehensive training, scheduling, and administrative oversight of payroll processes.
Sort Manager
Federal Express Ground
Fort Lauderdale, FL
10.1997 - 07.2002
- Coordinated day-to-day operational activities, including package sorting, truck loading/unloading, and workforce management.
- Coordinated planning efforts for volume and productivity during peak and off-peak periods while handling driver dispatch and payroll administration.
- Supervised quality control processes, focusing on proper package handling techniques and implementation of security measures.
- Oversaw operations that positioned facility among top sorting centers in Florida and nationwide.
Education
BS - Law Enforcement, Recreation, Park, and Tourism, Afro American Studies
Western Illinois University
Macomb, IL05.1990
Skills
- Dedicated work ethic
- Goal-oriented self-motivation
- Optimistic outlook
- Rapid adaptability
- Proficient in computer applications
- Proficient in Microsoft Word
- Skilled in Microsoft Office tools
- Advanced Excel proficiency
- Visual communication
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Customer service
- Training and coaching
Timeline
Forklift Operator
XPO Logistics
01.2018 - 02.2025
District Manager
Valet Living
03.2013 - Current
Ground Operations
JetBlue Airways
01.2012 - 09.2018
Operations Manager Trainee
Waste Management
10.2010 - 07.2011
Regional Operational Manager
Action Courier Logistics
07.2002 - 08.2010
Sort Manager
Federal Express Ground
10.1997 - 07.2002
BS - Law Enforcement, Recreation, Park, and Tourism, Afro American Studies
Western Illinois University