Summary
Overview
Work History
Education
Skills
Timeline
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Lorenzo Thompson

Reidsville,USA

Summary

Experienced supervisor and production worker with a proven track record of efficiently managing tasks. Proficient in equipment operation, material handling, inventory software, and documentation. Possess strong organizational, observational, and decision-making skills to ensure smooth workflow and optimal productivity.

Overview

22
22
years of professional experience

Work History

Supervisor of Operations

American Snuff
05.2024 - Current
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
  • Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
  • Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.

Machine Operator

American Snuff
05.2015 - 05.2024
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.

Computer Options Tester

Computer Task Group
04.2013 - 07.2015
  • Test remanufactured computer parts that will be resold to consumers
  • Process returned parts into the company's inventory software (SAP)

Forklift Operator/Line Supply

XLC Services INC
08.2006 - 04.2013
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Scanned finished goods into SAP

Field Supervisor

Atkins Global
04.2003 - 01.2012
  • Supervised road and tree crews to restore cities to their original state before the natural disaster happened to said city
  • Had to be knowledgeable of all city, state, and DOT regulations
  • Improved project efficiency by consistently monitoring work progress and providing timely feedback to team members.
  • Supervised field operations teams to complete projects within established timelines.
  • Monitored employee performance for compliance with regulations and policies.
  • Presented weekly and monthly performance reports to demonstrate team progress.
  • Planned and scheduled field activities according to set timelines and order of operations.

Education

Computer Science

North Carolina Central University
Durham, NC

Skills

  • Team leadership
  • Customer service
  • Team development
  • Conflict resolution
  • Quality assurance
  • Goal setting
  • Workflow optimization
  • Coaching and mentoring
  • Project management
  • KPI tracking
  • MS office
  • Employee motivation

Timeline

Supervisor of Operations

American Snuff
05.2024 - Current

Machine Operator

American Snuff
05.2015 - 05.2024

Computer Options Tester

Computer Task Group
04.2013 - 07.2015

Forklift Operator/Line Supply

XLC Services INC
08.2006 - 04.2013

Field Supervisor

Atkins Global
04.2003 - 01.2012

Computer Science

North Carolina Central University

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Lorenzo Thompson