Lorenzo Windless
Sledge
Summary
A dynamic leader and former Mayor with a proven organizational leadership and strategic planning track record. Excelled at CARA SOLUTIONS by enhancing operational efficiency and customer satisfaction. Skilled in community engagement and business growth, adept at fostering public safety and managing city budgets. Demonstrates exceptional report writing and strategic visioning, ensuring significant achievements in diverse roles. I Have served as a School Board Member for over 11 years A Pastor for 25 years and I am a member of Phi Beta Sigma INC.
Personable and reliable, well-suited for maintaining customer satisfaction and efficient service. Understanding of customer needs and adept at handling transactions and stocking shelves. Committed to creating a positive impact through excellent service and teamwork.
Overview
25
25
years of professional experience
Work History
Big Dawg BBQ and Big Dawg Lawn Service
OWNER/OPERATOR,
06.2010 - Current
- Collaborated with team members to ensure smooth operations, resulting in improved efficiency and customer experience.
- Demonstrated adaptability by stepping in to assist other departments when necessary, contributing to overall store success and teamwork.
- Reduced wait times for customers by promptly attending to their needs and swiftly organizing items during checkout.
Manager of Operations
CARA SOLUTIONS
07.2018 - 09.2023
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
INDEPENDENT BUSINESS OWNER –
– Arise (Remote
03.2015 - 04.2018
- Managed day-to-day operations with strong organizational skills, ensuring smooth workflows and timely completion of tasks.
- Increased client satisfaction by providing personalized business solutions and exceptional customer service.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by delivering top-quality products and services, ensuring repeat business from satisfied clients.
- Established a solid online presence through engaging social media content and responsive website design to reach a wider audience base effectively.
Return Repair Supervisor
Batesville Casket
05.2005 - 08.2014
- Implemented inventory management systems, tracking spare parts usage to minimize waste and reduce costs.
- Established strong relationships with clients, addressing concerns promptly to maintain long-term partnerships.
- Developed comprehensive maintenance plans tailored to individual client needs, resulting in increased contract renewals.
- Collaborated with other department supervisors to develop cross-functional strategies for equipment maintenance and repair.
- Created a positive working environment, fostering collaboration among team members while holding them accountable for their performance levels.
Security Officer
Sams Town Casino And Hotel
01.2000 - 02.2005
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
Chief of Police
Town of Sledge
02.2000 - 01.2004
- Leveraged social media platforms for effective communication with the public about important safety alerts, events, and department news updates.
- Implemented community-oriented policing initiatives, strengthening trust between officers and citizens.
- Developed comprehensive training programs to ensure officer preparedness, resulting in increased professionalism and performance.
- Reduced crime rates by establishing an intelligence-led policing model and targeting high-risk offenders.
- Collaborated with other law enforcement agencies to enhance regional security and information sharing capabilities.
- Created partnerships with local schools to implement anti-bullying programs addressing both physical altercations as well as cyberbullying incidents effectively.
Mayor
Elected
01.2000 - 01.2004
- Led the creation of a more inclusive city council, promoting diversity in representation and decision-making processes.
- Directed operations, planning, and administration of city departments.
- Enhanced public safety through strategic partnerships with law enforcement agencies and community organizations.
- Managed the city budget effectively, ensuring fiscal responsibility and efficient allocation of resources.
- Signed contracts, ordinances and other official documentation to execute orders of office.
Education
MBA - Business Management
Strayer University
Memphis, TN02-2025
Skills
- Report writing
- Organizational leadership
- Strategic planning
- Business growth
- Community engagement
- Business operations management
- Goal setting
- Strategic visioning
Timeline
Manager of Operations
CARA SOLUTIONS
07.2018 - 09.2023
INDEPENDENT BUSINESS OWNER –
– Arise (Remote
03.2015 - 04.2018
Big Dawg BBQ and Big Dawg Lawn Service
OWNER/OPERATOR,
06.2010 - Current
Return Repair Supervisor
Batesville Casket
05.2005 - 08.2014
Chief of Police
Town of Sledge
02.2000 - 01.2004
Security Officer
Sams Town Casino And Hotel
01.2000 - 02.2005
Mayor
Elected
01.2000 - 01.2004
MBA - Business Management
Strayer University
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