Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lorenzo Zazueta-Castro

Public Information Officer
Gilbert,AZ

Summary

Public Information Officer with over a decade of experience in journalism and public relations. Proficient in managing social media content, engaging with media partners, and creating compelling narratives to educate and inform the public. Demonstrated expertise in crisis communication and government public information procedures. Effective in building trust with stakeholders and communicating with diverse audiences.

Overview

12
12
years of professional experience

Work History

Public Information Officer

Dept. Of Emergency Management And Military Affairs
Phoenix, AZ
2 2023 - Current
  • Participated in public outreach events to promote agency throughout state
  • Answered media inquiries, facilitated media interviews, and managed records requests
  • Conducted interviews with subject-matter experts to produce accurate and engaging social media content
  • Managed social media content creation, monitoring, and engagement, including developing text, graphics, and video content; responding to inquiries; and tracking social media effectiveness
  • Assisted in planning, designing, writing, and editing content for internal and external audiences, including press releases, newsletters, web pages, and presentations
  • Represented agency within community to build trust and share agency's story
  • Supported Public Information Officer in managing public information inquiries and media relations.

Immigration/Public Safety Reporter

AIM Media Texas, LLC
07.2014 - 08.2021
  • Wrote and published stories on immigration and public safety
  • Managed social media accounts and produced video content
  • Filed Freedom of Information Act (FOAI) requests and conducted interviews with various stakeholders.

Sports/Public Safety Multimedia Journalist

The Arizona Republic
08.2013 - 06.2014
  • Covered sports, breaking news, and public safety
  • Produced video content for television publication.

Reporter/Multimedia Journalist

The State Press
08.2013 - 06.2014

Covered sports for Arizona State University's State Press Newspaper.

Sports Reporter/Audio Producer

The State Press
Phoenix, AZ
09.2012 - 12.2013
  • Edited and produced podcasts and video content.

Education

Bachelor of Arts in Journalism and Mass Communication -

Arizona State University's Walter Cronkite School of Journalism and Mass Communication
Phoenix, AZ
01.2012 - 05.2014

Skills

Proficient in Word, Excel, Google Suite, Adobe Creative Suite, and Canva

Excellent written and verbal communication skills

Experience in video production, social media content creation

Knowledge of mass communication techniques, video production trends, AP and MLA styles, and government public information procedures

FEMA certification in the Advanced Public Information Officer Course (02/01/24)

Experience with Continuous Improvement (CI) and Lean methodologies

Work independently, prioritize tasks based on urgency

Manage multiple projects and meet changing deadlines

Communicate effectively with diverse stakeholders

Produce high-quality, error-free material

Build trust with government stakeholders

Promote equity and inclusivity in communications

Timeline

Immigration/Public Safety Reporter

AIM Media Texas, LLC
07.2014 - 08.2021

Sports/Public Safety Multimedia Journalist

The Arizona Republic
08.2013 - 06.2014

Reporter/Multimedia Journalist

The State Press
08.2013 - 06.2014

Sports Reporter/Audio Producer

The State Press
09.2012 - 12.2013

Bachelor of Arts in Journalism and Mass Communication -

Arizona State University's Walter Cronkite School of Journalism and Mass Communication
01.2012 - 05.2014

Public Information Officer

Dept. Of Emergency Management And Military Affairs
2 2023 - Current
Lorenzo Zazueta-CastroPublic Information Officer