Lorescia J Flores
Las Vegas,NV
Summary
Passionate Certified Phlebotomy Technician eager to learn, competent with 2 years of experience working in high-volume, fast plasma center Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens. well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and donor care standards. Adept in variety of software applications for EMR maintenance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Biolife Plasma Center
2882 S Maryland Pkwy, Las Vegas, Nevada
05.2023 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Maintained clean and safe environment to promote patient safety and comfort.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
Private Adult Elderly Caregiver
Darlington Manor
339 Emden Street, Henderson Nevada
01.2020 - Current
- Offered companionship and kindness to elderly patients.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Maintained clean, safe, and well-organized patient environment.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
- Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Physical Therapist Service Specialist
Concentra
Las Vegas, NV
04.2022 - 04.2023
- Rooming & Vitals, Human Performance Evaluations, Scheduling, Proficient with FoxForm & Occusource
- Enhanced patient satisfaction by providing one-on-one attention and addressing individual concerns.
- Maintained open lines of communication with referring physicians to ensure coordinated care efforts.
- Taught patients how to use braces, crutches, and prosthetic devices to reduce pain.
- Handled escalated customer concerns with professionalism, resulting in improved relationships and repeat business.
Medical Assistant (Externship Only)
Southern Nevada Occupational Health Center
01.2022 - 02.2022
- Completed a 180 hour externship, Roomed patients, took & recorded blood pressure, pulse ox, Performed U/A & glucose testing, Phones, scheduling & rescheduling, referrals, Entry into EHR System
Highway Mantenance Construction Worker
Nevada Department of Transportation
10.2019 - 10.2020
General Education/Special Needs Bus Driver
Clark County School District
03.2013 - 07.2019
- Awarded Perfect Attendance
Education
Medical Assistant Diploma -
Northwest Career College
02.2022
Phlebotomy Certificate -
Northwest Career College
02.2022
Skills
- Phlebotomy (Venipuncture, Butterfly needle)
- Obtain Blood Samples
- Specimen Collection
- EHR/EMR Systems
- Proper Sanitation Procedures
- Equipment Sterilization
- Scheduling & Rescheduling
- Patient Phone Etiquette
- Microsoft Office Software
- HIPAA & OSHA Trained
- Needle Sizes & Order of Draw
- Infection Control & Proper PPE
- Venipuncture
- Adaptable approach
- Finger Stick Method
Knowledge Aurora Xi Components & Functions
Efficient opening & closing MH
Certification
- Certified Clinical Medical Assistant, National Healthcareer Association
- Certified Phlebotomy Technician, National Healthcareer Association, D5K8K7N7
- CPR/BLS Certified, American Heart Association, 08/2024
- Laboratory Assistant License, Nevada Department of Health & Human Services, 67475-AL-0
Timeline
Patient Care Technician
Biolife Plasma Center
05.2023 - Current
Physical Therapist Service Specialist
Concentra
04.2022 - 04.2023
Medical Assistant (Externship Only)
Southern Nevada Occupational Health Center
01.2022 - 02.2022
Private Adult Elderly Caregiver
Darlington Manor
01.2020 - Current
Highway Mantenance Construction Worker
Nevada Department of Transportation
10.2019 - 10.2020
General Education/Special Needs Bus Driver
Clark County School District
03.2013 - 07.2019
Medical Assistant Diploma -
Northwest Career College
Phlebotomy Certificate -
Northwest Career College