Loresha Dulcio
Sunrise,FL
Summary
Dynamic Medical Assistant Extern at Center of Hope Healthcare, skilled in phlebotomy and effective communication. Proven ability to enhance patient care through accurate vital sign collection and efficient appointment scheduling. Recognized for delivering exceptional customer service and fostering patient trust, contributing to a positive healthcare experience.
Overview
5
5
years of professional experience
Work History
Medical Assistant Extern
Center of Hope Healthcare
Sunrise, USA
03.2025 - Current
- Collected and recorded patient vital signs during intake.
- Performed venipuncture using butterfly needles, and processed blood and urine specimens.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Scheduled patient appointments, and verified insurance details.
Cashier/Sales Associate
The North Face
Sunrise, USA
11.2022 - Current
- Get to know the customer to recommend products.
- Provide differentiated customer service by anticipating customer needs.
- Achieve sales and productivity goals by utilizing all available resources to meet the customers' needs.
- Used suggestive selling techniques to promote add-on sales.
Cashier
Publix
Plantation, USA
10.2020 - 01.2023
- Managed multiple tasks in a high-volume environment.
- Responded quickly to customer inquiries, answering questions, and offering product insight.
- Greet and assist customers at checkout, scan and package groceries, handle cash, operate the terminal, and keep it clean.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
Bachelor of Science - Biological Sciences
Florida Atlantic University
Boca Raton, FL05.2026
Medical Assistant -
Stepful
Onlinie01.2025
Skills
- Phlebotomy
- EMR
- Critical thinking
- Vital Signs
- Specimen handling
- Venipuncture techniques
- Customer service
- Insurance verification
- Appointment scheduling
- Time management
- Clinical documentation
- Effective communication
Languages
Haitian Creole
Professional
Timeline
Medical Assistant Extern
Center of Hope Healthcare
03.2025 - Current
Cashier/Sales Associate
The North Face
11.2022 - Current
Cashier
Publix
10.2020 - 01.2023
Bachelor of Science - Biological Sciences
Florida Atlantic University
Medical Assistant -
Stepful
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