Loreta Martin
Fort Worth,TX
Summary
Highly motivated Sales Associate with solid understanding of customer service and demonstrated record of exceeding sales goals . Offering years of experience of building customer relationship and understanding customer needs by providing quality product recommendations
Overview
7
7
years of professional experience
Work History
Sales Associate
Tory Burch
06.2020 - Current
- Achieving personal and metric goals (sales increase by 30% from 2022 , store ranking #1 in UPT and #2 in AT)
- Cultivating a customer centric shopping experience through product knowledge and transformational selling skills
- Accurately processing all POS transactions and capturing customers information
- Building and maintaining new customer relationship(clienteling)
- Achieving operational excellence maximizing profitability and productivity by utilizing all tools and resources
- Collaborating with team members to improve overall store performance, sharing best practices, and offering support as needed
Sales Support Associate
Tory Burch
11.2019 - 04.2020
- Processing and documenting all incoming and outgoing shipments and receipts
- Taking ownership of maintaining a high standard of back of the house organization
- Processing and preparing merchandise for the sales floor
- Managing efficient cash register operations
- Assisting in achieving sales through effective coordination with sales team
Sales Support Associate
Neiman Marcus
07.2017 - 02.2019
- Supporting online sales activity via accurate and timely order fulfillment
- Receiving and accurately processing inbound/outbound merchandise , documenting and storing receipts
- Being in charge of store price change , transfers
- Assisting sellers with packaging/gift wrapping/shipping merchandise to the clients
Sales and Support Generalist
Victoria's Secret & PINK
03.2017 - 06.2017
- Delivering efficient cash wrap experience,processing customers transactions and returns
- Driving store sales by focusing on customer experience
- Assisting with projects as needed , including markdowns , new floorsets
Education
High School Diploma -
Vilnius 'Minties' Gymnasium
Vilnius LTUSkills
- Teamwork and Collaboration
- Customer Service
- Product Knowledge
- Interpersonal Skills
- Adaptable and Flexible
- Creative Thinking
Timeline
Sales Associate
Tory Burch
06.2020 - Current
Sales Support Associate
Tory Burch
11.2019 - 04.2020
Sales Support Associate
Neiman Marcus
07.2017 - 02.2019
Sales and Support Generalist
Victoria's Secret & PINK
03.2017 - 06.2017
High School Diploma -
Vilnius 'Minties' Gymnasium