Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Loreta Sullivan

Customer Service Representative
Placerville,CO

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

27
27
years of professional experience

Work History

Customer Service Representative

Red Hawk Travel Center
06.2023 - 08.2026
  • Assisted with meal preparation and service, ensuring adherence to food safety standards.
  • Maintained cleanliness and organization of kitchen and dining areas to enhance operational efficiency.
  • Collaborated with team members to streamline food delivery processes, improving customer satisfaction.
  • Monitored inventory levels and communicated needs to management, supporting effective supply chain operations.
  • Adhered to safe work practices, food safety regulations, and corporate guidelines.
  • Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
  • Maintained proper food storage procedures, reducing waste and ensuring optimal freshness for all menu items.

Sales Floor Associate and Cashier

Goodwill
06.2020 - 06.2023
  • Processed transactions efficiently, ensuring accuracy in cash handling and customer service.
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Organized merchandise displays to promote visibility and accessibility of items.
  • Collaborated with team members to maintain a clean and orderly sales floor environment.

Sales Floor Associate

Kmart
11.1999 - 10.2019

Misc. Jobs, Helped in Deli Prep and Packaging,Ad Set,Key Carrier Merchandising

Education

High School Diploma -

Santiago High
Garden Grove, CA
06-1975

Skills

Customer engagement

Customer engagement

Problem resolution

Critical thinking

Active listening

Active listening

Cash handling

Baking and Packaging

Interests

  • Baking
  • I enjoy cooking for friends and family gatherings
  • Cake Decorating
  • Crafting and DIY Projects
  • Horseback Riding

Timeline

Customer Service Representative

Red Hawk Travel Center
06.2023 - 08.2026

Sales Floor Associate and Cashier

Goodwill
06.2020 - 06.2023

Sales Floor Associate

Kmart
11.1999 - 10.2019

High School Diploma -

Santiago High
Loreta SullivanCustomer Service Representative