Loretta A. Fox

Engagement of, and relationship build with participants with behavioral health and drug abuse issues. Recorded, transcribed and maintained confidential client information into applicant tracking system and database. Improved overall client satisfaction with timely follow-ups, diligent communication, and attentive problem-solving skills.

Recorded, transcribed and maintained confidential client information into applicant tracking system and database.

• Increased community engagement by implementing targeted outreach strategies and regularly participating in relevant events.
• Increased referrals by calling on target groups, organizations and professionals.
• Recorded, transcribed and maintained confidential client information into applicant tracking system and database.

• Engage homeless consumer on the streets
• Provide information on different shelter, safe haven
• Maintain employee work schedule and departments petty cash account
• Trained staff on organization policies and procedures
• Provide information on recovery houses, and detox for drug and alcohol treatment
• Dispatch teams to different locations in the Philadelphia county to engage homeless consumers
• Acquire, distribute and store supplies
• Monitor the facility to ensure that it remains safe, secure and well maintained
• Provide clothing, food, water when needed, place and transport homeless consumers to different shelters

• Aid in the health, welfare and security of 45 veterans, staff and the building
• Provide information via Secure manage such as logs entries and report documents
• Monitor 31 camera system
• Trained several staff members on the standard operation procedures for Safe Haven

• Responsible for security rounds inside and outside Hancock Manor and 124 Indiana Ave
• Responsible for the health and welfare of 24 veterans at 124 Indiana and 45 at Handcock Manor
• Responsible for accurate log entries and reports
• Responsible for monitoring of the camera system