Loretta A. McKenstry

Manage Consultive Exam scheduling for Claimants seeking Social Security payment benefits.

Manage several partnered specialties -Musculoskeletal, Neurological, and Radiograph doctor schedules to provide medical exam services for D.D.S Claimants.

Determine travel reimbursement if needed for Claimant along with interpretation services if needed.

Create and manage department spreadsheet for Claimants needing interpretation services

• Interview clients by phone and in person: in office, community settings, or in their homes.
• Conduct client assessments to obtain a comprehensive picture of client strengths and deficits, work with client to develop plans to address problems.
• Motivate clients to change behavior to improve living situations. Screen clients for eligibility for Medicaid, housing, utility, social service, and food programs.
• Assists clients in completing application forms.
• Refer residents to various City, State, and private agencies and charities for services; conduct follow-up visits and calls to residents to ensure the receipt of services, and the resolution of problems.
• Coordinates services for clients who have difficulty navigating service systems.
• Network with other agencies, devising strategies for obtaining services and resources, and scheduling provision of services.
• Attends community meetings and events representing agency. Provide overview of agency services to City residents, distribute educational materials and answer questions about services and programs
• Maintain and update resource database including records of services offered by City, State and private community agencies and resources.
• Research eligibility requirements, availability and quality of services in order to provide effective guidance to clients seeking assistance.
• Maintain accurate, up-to-date, and detailed client case records and files, using customized electronic data systems.
• Document progress in resolving client needs.

• Registered at minimum 60 walk in patients per day for high volume free clinic
• Greeted incoming patients / enter information into clinic Insight software registration system
• Collected personal medical information from patient
• Assessed patient symptoms to triage for appropriate care
• Prepared a physical and electronic chart for the patient/ treating doctor, ensuring confidentiality at all times
• Gave patients information on STI’s such as Chlamydia, Gonorrhea, H.I.V., Herpes, & Syphilis
• Arranged multiple doctors’ schedules to facilitate allotted time slots
• Placed phone calls to health dept. lab to ascertain medical testing results as well as relevant medical information
• Attended community outreach programs to promote Health Dept free clinic
• Ordered disease infection control items for clinic

• Transferred student attendance and entry/exit time onto monthly report forms
• Collected cumulative grades from teachers to document student grades for report cards
• Conducted interviews with students to obtain educational history
• Assisted in assessing I.E.P’s
• Processed applications / maintain updated files. Insure all Government confidentiality laws for records
• Updated / managed Excel student tracking spread sheet
• Answered inquiries via telecommunication/e-mail by searching and retrieving files. Update file information.
• Processed all incoming and outgoing correspondence. Performed data entry via database Assist and Microsoft software.

• Assisted in securing and stabilizing twin sons education at magnet High School Eastern Tech. Encouraging their studies in Engineering and Anatomy
• Prepared four year old daughter for early entrance into Kindergarten. Assisting her in future educational development
• Maintained homeostasis home environment

• Calculated and recording financial, statistical and numerical data
• Reviewed, Verified Recorded, Adjusted and balanced financial transactions via database
• Reimbursed Correctional Officers for over time
• Procurement payments for the State of Maryland

• Interviewed applicants to determine WIC Program eligibility and explained rights and responsibilities
• Taught basic nutrition and breastfeeding concepts to WIC applicants and participants
• Weighed, measured, and obtain blood specimens via venipunctures/ finger sticks to determine growth status and risk for anemia
• Entered collective data of participants into database.