Loretta Bollin
Centreville
Summary
PROCESS ASSISTANT (PA) – OPERATIONS & QUALITY
Results-driven Amazon associate with extensive experience in warehouse operations, quality leadership, training, and production support. Proven ability to exceed rates, support associates, maintain safety and quality standards, and assist leadership in meeting operational goals. Strong communicator with hands-on experience coordinating workflows and coaching teams in fast-paced environments.
Overview
15
15
years of professional experience
1999
1999
years of post-secondary education
Work History
L1 Associate
Amazon Fulfillment Center (BHM1)
Bessemer
11.2022 - Current
- Support daily outbound and inbound operations including packing, picking, decant, pick pg and tote replenishment.
- Consistently exceed productivity and quality benchmarks.
- Cross-trained across multiple functions to support staffing and volume fluctuations.
- Assist with problem solving, workload support, and maintaining process compliance.
- Follow and promote Amazon safety standards and operational practices.
- Demonstrated reliability, flexibility and readiness for leadership responsibilities.
Secretary /Lead Receptionist
Walker Associates & Security LLC
Tuscaloosa
05.2011 - Current
- Coordinate scheduling job assignments and payroll.
- Communicate effectively with clients and internal team.
- Maintained accurate records and documentation.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
Quality Inspector
MS Companies
Grapevine
08.2022 - 11.2022
- Performed visual and mechanical inspections on automotive components
- Identified defects and ensured compliance with quality standards.
- Communicated issues clearly to production teams to support corrective actions.
- Maintained detailed inspection records
Injection Molding Machine Operator
Motherson Automotive Technologies & Engineering
Coalinga
05.2021 - 08.2022
- Operated injection molding machines to produce automotive components efficiently.
- Monitored production processes to ensure quality and compliance with specifications.
- Maintained equipment by performing routine inspections and troubleshooting issues.
- Inspect finished products for defects, such as warping, cracking, voids, and other irregularities.
- Trimmed, assembled,and inspected finished parts.
- Assisted in training 70+ new operators on machine setup, operational procedures and safety.
- Consistently exceeded daily production targets.
Quality Team Leader
Schnellecke Logistics USA
Woodstock
06.2020 - 04.2021
- Led quality assurance audits to ensure compliance with industry standards.
- Trained team 46+ members on quality control procedures and best practices.
- Supervised and guided inspectors, technicians, and other staff.
- Developed and implemented process improvements to enhance operational efficiency.
- Performed internal audits to verify conformance with established procedures and regulations.
- Conducted audits, identified defects and facilitated corrective actions.
- Supported leadership with performance monitoring and continuous improvement.
- Reduced quality issues through proactive problem solving.
Maintenance Technician
ABM Industries
Vance
01.2014 - 06.2015
- Completed inspections and emergency repairs to maintain safe operations.
- Addressed work orders efficiently to minimize downtime.
- Supported workplace safety initiatives.
- Assisted in the training of new staff on safety protocols and equipment use.
- Operated hand and power tools to complete repairs.
Education
GED
Tuscaloosa, ALSkills
- Packing operations
- Quality control and audits
- Equipment maintenance
- Associate training and coaching
- Productivity & rate monitoring
- Safety compliance
- Leadership readiness
Timeline
L1 Associate
Amazon Fulfillment Center (BHM1)
11.2022 - Current
Quality Inspector
MS Companies
08.2022 - 11.2022
Injection Molding Machine Operator
Motherson Automotive Technologies & Engineering
05.2021 - 08.2022
Quality Team Leader
Schnellecke Logistics USA
06.2020 - 04.2021
Maintenance Technician
ABM Industries
01.2014 - 06.2015
Secretary /Lead Receptionist
Walker Associates & Security LLC
05.2011 - Current
GED