Dedicated professional with a proactive approach and quick learning ability. Strong work ethic complemented by effective communication skills. Committed to contributing to team success and supporting organizational objectives.
Overview
43
43
years of professional experience
1
1
Certification
Work History
Special Education Teacher
San Antonio ISD
San Antonio, USA
08.2016 - Current
Developed individualized education plans to address diverse student needs.
Adapted curriculum materials for students with various disabilities.
Conducted assessments to monitor student progress and development.
Instructed special education classes using evidence-based practices.
Identified learning needs of students with disabilities and implemented appropriate interventions.
Collaborated with general education teachers to integrate students into classroom activities.
Utilized technology resources, including online programs and assistive devices, to enhance learning.
Maintained accurate student records in compliance with district standards.
Tutor
ClubZ Tutoring
05.2016 - 01.2018
Provided tutoring in reading and math, enhancing students' readiness for STAAR tests
Developed personalized lesson plans tailored to individual student needs.
Provided one-on-one tutoring support in various subjects and grade levels.
Substitute Teacher
Northside ISD
05.2016 - 06.2016
Facilitated learning for elementary, middle, and high school students as a substitute teacher.
Delivered instructional support across various subjects and grade levels.
Managed classroom behavior and maintained a positive learning environment.
Tutor
Harlandale ISD
11.2014 - 02.2015
Facilitated reading sessions for small groups of students to enhance comprehension skills
Assessed student progress and adjusted teaching methods accordingly.
Facilitated engaging tutoring sessions in various subjects and grade levels.
Teacher
San Antonio ISD
San Antonio, USA
08.2011 - 10.2014
Developed and led engaging learning activities for Pre-K and 1st grade students to promote foundational skills and foster a love of learning.
Developed engaging lesson plans aligned with state standards and student needs.
Implemented classroom management techniques to foster a positive learning environment.
Employee Benefits Specialist
North East ISD
05.2008 - 08.2011
Administered employee benefits programs for diverse district staff and families.
Collaborated with insurance providers to secure comprehensive coverage options.
Educated employees on benefits enrollment processes and eligibility requirements, enhancing overall benefits understanding.
Developed communication materials to clearly convey benefit offerings, improving employee engagement with programs.
Maintained accurate employee benefits records within HR systems.
Reviewed enrollments to ensure accuracy in company database.
Coordinated open enrollment periods, ensuring timely communication of changes in benefits coverage.
Conducted orientation sessions for new hires to enhance understanding of benefits.
Realtor
Mason Realty & Covenant Partners Realty
San Antonio, TX
09.2004 - 08.2011
Facilitated client meetings to discuss property needs and preferences.
Conducted market analysis to evaluate property values and trends.
Coordinated property showings and open houses for prospective buyers.
Prepared and presented comprehensive real estate listings to clients.
Negotiated purchase agreements between buyers and sellers effectively.
Managed transaction processes from offer acceptance to closing documentation, ensuring smooth and efficient completions.
Prepared documents such as purchase agreements, deeds, leases and other legal documents related to real estate transactions.
Provided guidance and support throughout the entire purchasing process from initial search through closing.
Maintained current knowledge of laws governing real estate transactions in order comply with regulations.
Advised clients on market trends and local real estate conditions, enabling informed decision-making.
Promoted sales through advertising, open houses and Multiple Listing Services.
Researched and determined competitive market price.
Grew client base by acquiring new customers and identifying needs to deliver relevant real estate investments.
Educated customers about mortgage products and loan processes relevant to their needs.
Researched zoning regulations for specific areas to prepare property listings.
Created professional sales presentations to effectively communicate product quality and market comparisons.
Met with clients to research cases, collect data and prepare settlement packages.
Admissions Representative
Milan Institute of Cosmetology
01.2008 - 05.2008
Conducted interviews with prospective students, provided guidance on key steps for achieving success in cosmetology
Guided prospective students through admissions process and program selection.
Conducted informational sessions to educate applicants about cosmetology programs.
HR Manager
Fanfare Sports Marketing
07.2007 - 01.2008
Maintained accurate employment records and sales commissions to ensure timely payroll processing
Processed new hire and termination paperwork to facilitate smooth onboarding and offboarding
Facilitated employee training programs to enhance team performance and engagement.
Receptionist/Clerk, Part-time
St. Paul United Methodist Church
San Antonio, TX
08.2002 - 11.2003
Welcomed visitors and guided them to designated areas within the church to ensure a positive experience.
Answered phone calls and managed inquiries with professionalism and courtesy.
Sorted and distributed incoming mail daily to ensure timely communication.
Managed filing systems and organized important documents for efficient retrieval.
Stay-at-Home Mom and Home-based Business Owner
Mary Kay
San Antonio, TX
08.2000 - 08.2002
Cultivated strong client relationships through tailored communication strategies, increasing customer loyalty.
Coordinated events to showcase beauty products and attract potential customers, enhancing brand visibility.
Trained and mentored new team members on comprehensive product knowledge.
Streamlined household operations and schedules to enhance family time and efficiency.
Workforce Transition Program, Part-time
USAA
05.2000 - 08.2000
Coordinated with multiple temporary agencies to source staffing solutions for various departments at USAA.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Human Resources Recruiter, Part-time
USAA
San Antonio, Texas
03.1999 - 05.2000
Streamlined onboarding processes, improving new employee integration.
Coordinated background checks and reference verifications, ensuring candidate suitability.
Collaborated with hiring managers to identify staffing needs and job requirements.
Operational Programs Analyst, Part-time
USAA
San Antonio, TX
08.1998 - 03.1999
Conducted research on salary information for compensation department, completing industry compensation surveys to inform competitive compensation strategies.
Analyzed data trends to support decision-making processes.
Collaborated with teams to develop strategic initiatives and solutions.
Researched industry standards to enhance operational efficiency.
Human Resources Administrator
USAA
San Antonio, TX
09.1996 - 08.1998
Coordinated implementation of benefit changes required by Health Insurance Portability and Accountability Act (HIPAA).
Conducted regular audits to ensure adherence to compliance protocols.
Managed documentation for audits and regulatory submissions, ensuring accuracy and timely compliance.
Reviewed contracts for compliance with legal standards and internal policies, mitigating potential risks.
Maintained current knowledge of regulatory changes affecting organizational practices.
Guided employees across departments on compliance inquiries, enhancing understanding of regulations.
Developed and implemented internal policies to ensure compliance with applicable laws.
Responded promptly to inquiries from government agencies regarding compliance matters.
Human Resources Manager
USAA
San Antonio, TX
01.1993 - 09.1996
Managed a department of eleven employees
Managed performance appraisal processes, enhancing fairness and transparency in evaluations.
Collaborated with leadership to align HR strategies with business objectives.
Oversaw compliance with labor laws and regulations, reducing potential legal risks.
Evaluated HR processes and recommended changes, streamlining operations for better efficiency.
Compiled reports to provide management with accurate information and comply with policies and procedures.
Identified operational weaknesses to improve or innovate people, programs and processes.
Retirement Plan Representative
USAA
San Antonio, Texas
06.1991 - 01.1993
Calculated defined benefit plan amounts for retiring employees and those requesting estimates, facilitating accurate retirement planning.
Savings & Investment Plan (SIP) Auditor/Specialist
USAA
San Antonio, TX
08.1986 - 06.1991
Conducted audits of legal documents to verify compliance with policies and procedures.
Analyzed customer needs and recommended suitable products or services.
Ensured document accuracy prior to submission or publication to uphold quality standards.
Maintained positive relationships with colleagues and management.
Maintained positive relationships with colleagues and management.
Pensions & ERISA Compliance Clerk, Part-time
USAA
San Antonio, TX
02.1983 - 08.1986
Validated SIP withdrawals and retirement plan calculations, ensuring compliance with regulatory standards.
Maintained regulatory records and documentation, supporting adherence to compliance requirements.
Reviewed compliance documents for accuracy and adherence to regulations.
Maintained organized records of compliance activities and documentation.
Assisted in the preparation of compliance reports for internal audits.
Education
Master of Education - Advanced Literacy
Concordia University of Texas
Bachelor of Business Administration - Finance
University of Texas at San Antonio
Skills
Microsoft Office proficiency
Data analysis and management
Data-driven decision making
Team collaboration
Compliance documentation
Relationship building
Interactive learning tools
Communication skills
Certification
Certified Reading Specialist
Certified Texas Teacher
Graduate - Real Estate Institute (GRI)
Certified Employee Benefits Specialist (CEBS)
Timeline
Special Education Teacher
San Antonio ISD
08.2016 - Current
Tutor
ClubZ Tutoring
05.2016 - 01.2018
Substitute Teacher
Northside ISD
05.2016 - 06.2016
Tutor
Harlandale ISD
11.2014 - 02.2015
Teacher
San Antonio ISD
08.2011 - 10.2014
Employee Benefits Specialist
North East ISD
05.2008 - 08.2011
Admissions Representative
Milan Institute of Cosmetology
01.2008 - 05.2008
HR Manager
Fanfare Sports Marketing
07.2007 - 01.2008
Realtor
Mason Realty & Covenant Partners Realty
09.2004 - 08.2011
Receptionist/Clerk, Part-time
St. Paul United Methodist Church
08.2002 - 11.2003
Stay-at-Home Mom and Home-based Business Owner
Mary Kay
08.2000 - 08.2002
Workforce Transition Program, Part-time
USAA
05.2000 - 08.2000
Human Resources Recruiter, Part-time
USAA
03.1999 - 05.2000
Operational Programs Analyst, Part-time
USAA
08.1998 - 03.1999
Human Resources Administrator
USAA
09.1996 - 08.1998
Human Resources Manager
USAA
01.1993 - 09.1996
Retirement Plan Representative
USAA
06.1991 - 01.1993
Savings & Investment Plan (SIP) Auditor/Specialist
Teacher Assistant III (Special Education) at Fort Worth Independent School DistrictTeacher Assistant III (Special Education) at Fort Worth Independent School District