Loretta Lester
Statesboro,GA
Summary
Dynamic professional with a proven track record at Statesboro Police Dept, adept in emergency response coordination and operational improvements. Excelled in roles requiring excellent typist abilities and exceptional interpersonal skills. Achieved significant enhancements in communication efficiency and safety protocols. Eager to apply a strong blend of analytical and people skills to excel in challenging environments.
Overview
44
44
years of professional experience
Work History
Dispatcher
Statesboro Police Dept
Statesboro , Georgia
04.2010 - 08.2020
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements, and service needs.
- Relayed work orders and information between work crews, supervisors, and field personnel.
- Analyzed operational data to identify trends and areas for improvement.
- Dispatch officers, EMS and fire if needed.
- Enter warrants into computer.
- Alerted personnel of road and weather hazards to minimize accidents and delays.
- Tracked changes in computer system to keep records current and accurate.
- Recorded and maintained files or records of customer requests, work or services performed.
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Verified driver credentials prior to assigning them a route or task.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
Assembly of Policies to Be Mailed, Auto, Property
THE HARTFORD INSURANCE COMPANY
Troy, Michigan
02.1980 - 06.2007
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
- Made calls to Company to get details of accident.
- Made calls to Insured to get into about damage to vehicle or property.
Assistant Manager
Mcdonalds, PDI FOODS
Waterford , Michigan
08.1976 - 12.1978
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Developed a system for tracking inventory and ordering supplies as needed.
- Bank deposits
- Counting register drawers for employees to begin their shift
Education
High School Diploma -
Madison High School
Madison Heights, MI06-1973
Skills
- Telephone skills
- Excellent typist
- Follow instructions
- Willing to do what it takes to get the job done
- Willing to learn anything needed
Timeline
Dispatcher
Statesboro Police Dept
04.2010 - 08.2020
Assembly of Policies to Be Mailed, Auto, Property
THE HARTFORD INSURANCE COMPANY
02.1980 - 06.2007
Assistant Manager
Mcdonalds, PDI FOODS
08.1976 - 12.1978
High School Diploma -
Madison High School