Loretta McCoy
St Louis,MO
Summary
Experienced with coordinating and managing multiple projects simultaneously. Utilizes effective communication and organizational skills to ensure seamless project execution. Track record of implementing process improvements and achieving project milestones.
Known for fostering team collaboration and delivering results in dynamic environments.
Overview
1
1
Certification
28
28
years of professional experience
Work History
Program Manager
Cisco
Kirkwood, MO
03.2024 - Current
- Collaborated with cross-functional teams to streamline project workflows and improve communication channels
- Led training sessions for staff on new tools and systems, fostering a culture of continuous improvement
- Managed stakeholder relationships, ensuring alignment with program objectives and addressing concerns promptly
- Conducted regular assessments of program effectiveness, recommending adjustments based on feedback and outcomes
Global Certification Program Specialist
Splunk
08.2015 - 03.2024
- Deliver certifications and badges to validate the skills and knowledge for each of our candidates.
- Guide and motivate our learners’ through their certification journey.
- Worked alongside other professionals to outline and implement program plans and objectives.
Training Specialist III
Interthinx
01.2003 - 08.2015
- Coordinate and schedule training
- Conduct training via classroom and web-based programs
- Evaluated training effectiveness through assessments, adjusting content for improved outcomes
- Mentored new trainers, fostering a collaborative environment for skill development
Global Trainer
PeopleSupport
01.2001 - 01.2003
- Conduct extensive classroom and individual training for global team
- Develop new materials and update existing curriculum
Operations Coordinator, Trainer, Groups Coordinator
Carlson Wagonlit Travel
01.1998 - 01.2001
- Manage overall office staffing, and ensured adherence to budget requirements
- Responsible for coordinating clients travel itineraries; schedule all flight, hotel and ground transportation arrangements
Education
BA - Communications
Truman State University
01-1996
Skills
- Vendor Management
- Training Facilitation
- Team Building
- Problem-solving
- Project management
- Detail-oriented
Certification
- Credly Ambassador
- Splunk Core Certified User
- Creating a Culture of Learning
Languages
German
Timeline
Program Manager
Cisco
03.2024 - Current
Global Certification Program Specialist
Splunk
08.2015 - 03.2024
Training Specialist III
Interthinx
01.2003 - 08.2015
Global Trainer
PeopleSupport
01.2001 - 01.2003
Operations Coordinator, Trainer, Groups Coordinator
Carlson Wagonlit Travel
01.1998 - 01.2001
BA - Communications
Truman State University