Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

LORETTA OLSON

Anaconda,MT

Summary

Results-driven professional with a proven track record in delivering executive support and providing effective team leadership to drive business operations. Dependable and detail-oriented, able to effectively manage multiple tasks and priorities. Broad experience in medical billing and coding, office management, accounts receivable, invoicing, and contract management, bringing a comprehensive skill set to any organization. Highly regarded for exemplary customer service skills and collaborative approach to teamwork.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Project Specialist - DD Accounts Receivalbe

AWARE, Inc.
06.2024 - Current
  • Coordinated project activities for successful completion within timelines.
  • Enhanced team collaboration by organizing regular meetings and communication updates.
  • Managed project resources to ensure optimal utilization and efficiency.
  • Generate claims, collects and codes cash receipts.
  • Accounts receivable, cash management, billing functions and general accounting, bookkeeping and research.
  • Maintain assigned databases with changes to cost plans.
  • Enter claims, payments and adjustments and monitor clients Individual Cost Plans (ICPs)

OWNER

Clocks & More
01.2004 - 01.2021
  • Customer Service Manager for repair solutions including overhaul clock repairs, oil and chime maintenance and mechanical watches
  • Ensure quality execution and proper delivery of specialty repairs
  • Answered all customer inquiries; set up payment plans and collection accounts, updated billing with rate changes, updated cash spreadsheets and ran scheduled and collection reports
  • Operations and staff production manager for 3-5 employees
  • Created and implemented advertising campaigns
  • Established successful relationships with local businesses, and partnerships with local jewelers
  • Negotiated contracts and maintained customer service with suppliers
  • Increased repair and retail sales by 25% between 2018-2020

SALES

Mountain View Telegraph
01.2000 - 01.2012
  • Fulfillment manager for advertisement and print subscriptions
  • Direct Sales
  • Managed print and ad delivery processes
  • Tracked customer sales database, sponsorship and marketing materials for weekly and annual publications
  • Provided sponsors and customers a single point of contact

Education

PROGRAM CERTIFICATE - Medical Billing and Coding

Penn Foster
Scranton, PA

SOME COLLEGE (NO DEGREE) - MATH

University of New Mexico
Albuquerque, NM

Skills

  • Medical Billing and Coding
  • Attention to detail
  • Customer Service
  • Operations Management
  • Sales
  • Invoice, billing, cash flow & bookkeeping
  • Contracts
  • Staff Training & Employee Management
  • Scheduling, Planning & Organization
  • Schedule planning
  • Task coordination

Accomplishments

  • Use Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved monthly goals by completing billing with accuracy and efficiency.

Certification

Medical Billing and Coding


Timeline

Project Specialist - DD Accounts Receivalbe

AWARE, Inc.
06.2024 - Current

OWNER

Clocks & More
01.2004 - 01.2021

SALES

Mountain View Telegraph
01.2000 - 01.2012

SOME COLLEGE (NO DEGREE) - MATH

University of New Mexico

PROGRAM CERTIFICATE - Medical Billing and Coding

Penn Foster

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LORETTA OLSON