Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Loretta Rivera

Universal City,TX

Summary

Detail-oriented professional with a strong background in housekeeping and customer service. Proven ability to maintain high sanitation standards and enhance resident comfort.

Efficient food service worker recognized for strong communication and adaptability. Skilled in maintaining kitchen organization and cleanliness while delivering timely, high-quality customer service to enhance dining experiences.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Housekeeper

First Street Assisted Living/Adult Day Care
Schertz, Texas
09.2025 - Current
  • Maintained cleanliness in resident rooms, common areas, and dining facilities.
  • Assisted with laundry services, ensuring timely and proper handling of linens.
  • Implemented safety and sanitation protocols to enhance resident comfort.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Collaborated with staff to address resident needs effectively and efficiently.

Fry Cook/Prep Worker

Wingstop
Universal City, TX
06.2023 - 06.2024
  • Prepared and cooked menu items according to Wingstop standards for quality and presentation.
  • Maintained cleanliness and organization of kitchen stations, ensuring compliance with safety regulations.
  • Implemented best practices for food handling and sanitation, enhancing overall kitchen hygiene.
  • Contributed to positive customer experience by delivering timely and accurate food orders.
  • Cleaned, stocked, and restocked workstations and display cases.
  • Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.

Cashier/Food Service Worker

Youz Guyz Philly Cheesesteaks
Universal City, TX
01.2015 - 07.2019
  • Processed customer transactions efficiently, ensuring accuracy in cash handling and payment processing.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance satisfaction.
  • Maintained cleanliness and organization of work area, adhering to health and safety standards consistently.
  • Assisted in training new staff on register operations and customer interaction protocols for improved performance.
  • Greeted customers entering store and responded promptly to customer needs.

Education

High School Diploma -

Samuel Clemens High School
Schertz, TX
05-1995

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Customer assistance
  • Mopping and sweeping

Certification

Food Handlers Certificate

Languages

English

Timeline

Housekeeper

First Street Assisted Living/Adult Day Care
09.2025 - Current

Fry Cook/Prep Worker

Wingstop
06.2023 - 06.2024

Cashier/Food Service Worker

Youz Guyz Philly Cheesesteaks
01.2015 - 07.2019

High School Diploma -

Samuel Clemens High School
Loretta Rivera