Lorey Choe
San Diego,CA
Summary
Knowledgeable Solutions Specialist well-versed in current industry, market and product trends. Excellent communication, multitasking and organizational abilities. Proven skills in troubleshooting devices, recommending products and resolving customer issues. Trusted leader and problem-solver with a self-directed approach and good critical thinking skills.. Offering excellent communication and good judgment.
Overview
32
32
years of professional experience
Work History
Master of Solutions
The Draw Shop, LLC
San Diego, California
01.2014 - 06.2022
- Motivator, Fostering Teamwork, Coaching, Meeting Sales Goals, Master of Identifying and Selling to Customer Needs.
- Finds areas where business can have strategic growth and develops plans to grow that target area.
- Created and negotiated contracts with various procurement departments globally.
- Resolved customer issues quickly and efficiently to enhance overall customer satisfaction ratings.
- Implemented corrective actions to fix root causes of various issues by testing site.
- Increased productivity by collaborating with management to develop process improvements.
- Improved operational processes by training sales personnel to drive ideal productivity.
- Expert Hubspot CRM creating workflows.
- Managed multiple platforms, able to work under pressure and in high stress situations.
- Closed 2 out of 3 sales calls.
Owner
Choelove
San Diego, California
01.2009 - 12.2013
- Designed, sourced and created children’s line of clothing and hair accessories using global market for imports.
- Created relationships with vendors and businesses to get products in stores.
- Managed day-to-day business operations.
- Anually increased sales by 20 percent.
Real Estate Agent
Century 21
San Diego, CA
01.2004 - 01.2011
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Worked with top agent in office and we closed over 20 million in sales
- Follow up on pending sales and created client programs/events to maintain long term buyer plans.
- Communicated with clients to understand property needs and preferences.
Retail Sales Associate
Nordstrom
San Diego, CA
01.2000 - 11.2003
- High end retail sales, in largest department of store.
- Sales were second highest in region for that department.
- Cultivated long term client relationships for best sales experience.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored sales floor and merchandise displays for presentable condition.
Clientele Specialist
Banana Republic
La Jolla, CA
01.1998 - 03.2000
- Coached new hires on best sales practices.
- Trained new hires on procedures and motivated team.
- Had over $800, 000 in sales in a year, set sales record for store.
Human Resources Manager
Georgia Personnel Services
Atlanta, GA
03.1996 - 03.1998
- Recruited for positions, hired staff and did payroll
- Built client relationships to determine best jobs that should be recruited for and set standards for permanent hire positions.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Directed job fairs to bring in local talent for long term and seasonal positions.
Loan Officer II
Bank Of America
Lauderdale, Florida
01.1994 - 03.1996
- Helped transition branches as they closed to offer in-store locations.
- Managed staff when branch manager was not in office.
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Submitted loan applications to underwriter for verification and recommendations.
Management
Friedman's Jewelers
Newnan, GA
01.1992 - 01.1994
- Oversaw training and onboarding process for all newly hired employees.
- Approved credit lines, team had lowest collections in state.
- Motivated sales team.
- Was top sales person in state, every month for 24 consecutive months.
Education
Some College (No Degree) - History
University of West Georgia
Carrollton, GASome College (No Degree) - Art History, Criticism, And Conservation
San Diego Mesa College
San Diego, CASkills
- Collaborative Team Player
- Resolving Problems and Incidents
- Account Administration
- Organizational Skills
- Training Material Development
- System Performance Assessment
- Performance Goals
- Procurement Issue Resolution
- Assisting Legal Professionals
Timeline
Master of Solutions
The Draw Shop, LLC
01.2014 - 06.2022
Owner
Choelove
01.2009 - 12.2013
Real Estate Agent
Century 21
01.2004 - 01.2011
Retail Sales Associate
Nordstrom
01.2000 - 11.2003
Clientele Specialist
Banana Republic
01.1998 - 03.2000
Human Resources Manager
Georgia Personnel Services
03.1996 - 03.1998
Loan Officer II
Bank Of America
01.1994 - 03.1996
Management
Friedman's Jewelers
01.1992 - 01.1994
Some College (No Degree) - History
University of West Georgia
Some College (No Degree) - Art History, Criticism, And Conservation
San Diego Mesa College
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