Lori Alvarado
Mesa,AZ
Summary
To utilize and expand my strong administrative, customer service and leadership abilities to meet and exceed company goals.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Freight Train Conductor
BNSF Railway
Winslow, Arizona
09.2022 - 02.2024
- Operated freight trains safely and efficiently, ensuring timely delivery of cargo and adherence to schedules.
- Conducted thorough inspections of train components, identifying issues and implementing corrective actions to maintain safety standards.
- Coordinated with dispatch and other crew members to optimize routes and enhance operational efficiency during transit.
- Inspected trains for safety hazards or issues prior to departure.
- Operated switches and signals in accordance with established procedures.
- Managed railcar loading, unloading and switching.
Uber eats delivery
Independent Delivery Service
Mesa, AZ
07.2020 - 03.2022
- I provided independent food delivery for uber eats.
- I always maintained the quickest, most accurate delivery of customer product while maintaining customer satisfaction and always presented a smile maintaining a 97% or higher customer service rate.
- I always ensured all items were included in the order and tried to go above and beyond by ensuring necessary condiments were included and safely secured food packages.
Payroll Tech
Chandler Unified School District
Chanderler, AZ
09.2019 - 06.2020
- Processed payroll, deductions, bonuses and leave time for 1200 to 1500 employees in the school district.
- I always provided prompt response and assistance to my team regarding any questions they may have on paychecks, deductions, tax, PTO, bonuses and pay increases while ensuring the most accurate and up to date information.
- I learned the schools process and procedures very quickly and took pride in learning all of my employees by department and/or name as I continued with the company to provide the most personable customer service and truly listened and addressed my employee’s questions and/or concerns.
- Lastly, I thrived in utilizing my time efficiently and often assisted other departments completing extra tasks as I had downtime.
Payroll/Benefits Manager
Round Valley School District
Springerville, AZ
03.2017 - 09.2019
- My duties were a very extensive, including process bi-weekly payroll for approx. 250 employees, ensuring deductions are correct, process payments to ASRS, worker’s comp, Trustmark, HSA, medical, dental/vision, managed time clocks plus for hourly employees, process new hire paperwork and background checks while following employer laws and regulations such as e-verify, Asrs, medical, dental, vision, HIPPA and DPS fingerprints, des new hire reporting, J-1 visa employee and 403b plans.
- Conducted new employee orientations, balanced the districts insurance fund bank account, processed several monthly, quarterly and yearly reports such as quarterly 941 Taxes, EEOC, SDER, W-2’s, ASRS contribution/cobra rate reports.
- Prepared all staff contracts and Letter of Intents as well as accurately process the fiscal year end rollover.
Legal Secretary/Front desk
Apache County Attorney’s Office
St. Johns, AZ
06.2015 - 07.2016
- The county attorney, Michael Whiting, personally invited me to apply for the position as he stated my warm smiley greeting is what they were looking for.
- I assisted attorneys with cases by ensuring accuracy on all court documents and victim letters, created court cases in the computer program maintaining the highest level of accuracy and confidentiality, updated court calendars, answered and screened calls, victim services, redact police and reports as well as several other duties pertinent to my position.
- Obtained my victim’s rights services certification, DPS fingerprint background card learned to be a compassionate listener to assist victims.
ADMINISTRATIVE INSTALLATION COORD.
US remodelers, Home Depot Home services
Tempe, AZ
03.2007 - 10.2012
- Manager 3 kitchen remodeling branches located in Phoenix, Utah and Las Vegas overseeing/managing the day to day process and responsibilities of all projects form point of sale to post installation services.
- Audited blueprints, paperwork, credit applications and payments; scheduled measures, installs and services, ordered materials from multiple vendors, assisted customers with questions and concerns, answered phones, processed several daily and weekly reports, AR/AP for 20-30 sub-contractors and ensured all licenses, bonds and insurance were up to date, freight shipping and receiving as well as obtaining forklift operator certification through osha.
Education
Completed some college year’s - Nursing
Mesa Community College
01.2006 - 01.2009
Skills
- Customer satisfaction
- Payroll processing
- Benefits administration
- Employee onboarding
- Document preparation
- Time clock management
- Data reporting
- Administrative support
- Client communication
- Forklift operation
- Train operation
- Hazmat procedures
- Switching cars
- Managing yard switching
- Maintaining safety
Certification
- Basic Victim Rights, 2016
- HIPAA Privacy & Security Training, 2017
- Tyler Tech, Infinite Visions Payroll, 2017
- Arizona State Notary Public, 2017-2021
Timeline
Freight Train Conductor
BNSF Railway
09.2022 - 02.2024
Uber eats delivery
Independent Delivery Service
07.2020 - 03.2022
Payroll Tech
Chandler Unified School District
09.2019 - 06.2020
Payroll/Benefits Manager
Round Valley School District
03.2017 - 09.2019
Legal Secretary/Front desk
Apache County Attorney’s Office
06.2015 - 07.2016
ADMINISTRATIVE INSTALLATION COORD.
US remodelers, Home Depot Home services
03.2007 - 10.2012
Completed some college year’s - Nursing
Mesa Community College
01.2006 - 01.2009