BRITTANY ANGLES
FOSTORIA,UNITED STATES
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Diligent Head Cake Decorator/Customer Service with comprehensive expertise in creating intricate cake designs, managing bakery operations, and ensuring customer satisfaction. Successfully trained other decorators, introducing innovative techniques and maintaining high-quality standards. Demonstrated keen eye for detail and exceptional time management skills.
Overview
20
20
years of professional experience
Work History
FOOD SERVICE
Fostoria Community Schools
Fostoria, Ohio
08.2022 - Current
- Meticulously follow food safety protocols and health regulations. Maintain accurate records of meal counts and inventory. Ensure proper food storage and handling procedures.
- Foster strong teamwork within the food service department, coordinating with staff to ensure smooth meal preparation and distribution during peak hours.
- Streamline kitchen processes, reducing food preparation time and enhancing overall service quality for students and faculty.
Head Cake Decorator
Kroger
Fostoria, Ohio
07.2008 - 07.2022
- Trained new staff, improving team efficiency and reducing errors by over 40%.
- Collaborated with clients to create personalized cake designs, enhancing customer satisfaction.
- Managed inventory and supplies, reducing costs by optimizing resource usage.
- Implemented new decorating techniques, resulting in a 25% increase in repeat business.
- Lead creative cake designs, manage team of decorators, and ensure timely delivery of custom orders at Kroger. Elevate customer satisfaction through innovative designs.
- Served customers with a smile, ensuring quick and accurate order fulfillment. Maintained a clean and welcoming environment, contributing to positive dining experiences.
- Streamlined order processing, reducing wait times and improving customer satisfaction. Consistently met sales targets and received positive feedback from patrons.
- Meticulously handled cash transactions and maintained accurate records. Adhered to strict food safety protocols, ensuring compliance with health regulations.
Customer Service
Kentucky Fried Chicken
Fostoria, OH
06.2006 - 07.2008
- Delivered personalized customer service, fostering positive brand image.
- Provided excellent customer service, fostering repeat business from satisfied patrons.
- Provided excellent customer service, resolving guest concerns professionally and courteously.
Education
Owens Community College
Findlay, OhioHIGH SCHOOL DIPLOMA - undefined
Fostoria Community Schools
Fostoria, Ohio05-2008
Skills
- Client Collaboration (Experienced)
- Problem Solving (Experienced)
- Customer Support (Experienced)
- Communication Skills (Experienced)
- Time Optimization (Experienced)
- Attention to Detail
- Adaptability
- Multitasking
Timeline
FOOD SERVICE
Fostoria Community Schools
08.2022 - Current
Head Cake Decorator
Kroger
07.2008 - 07.2022
Customer Service
Kentucky Fried Chicken
06.2006 - 07.2008
HIGH SCHOOL DIPLOMA - undefined
Fostoria Community Schools
Owens Community College