Account Manager/Warranty Support
Lori A Wilkinson
Rize Home
Florissant,MO
With a proven track record at Rize Home, I excel in fostering client relationships and streamlining interdepartmental collaboration. My expertise in customer service and computer proficiency has consistently enhanced operational efficiency and problem resolution. Skilled in critical thinking and data management, I deliver impactful results, maintaining a keen focus on company and client objectives.
25
Years of experience
Work History
Senior Account Manager
4 Years 2 Months
Rize Home - St Louis, MO | 05.2022 - 07.2026
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Enhanced communication between departments for more effective problem-solving and collaboration.
- Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
- Provided extensive support in sales, technical and business areas to key accounts.
- Developed deep knowledge of customer businesses and relationship to company objectives.
Office Manager
20 Years 9 Months
Allstate Insurance Co - Chesterfield, MO | 06.2001 - 03.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Delivered top-notch customer service by resolving client issues through phone and email.
- Regularly reconciled accounts payable and receivable transactions to maintain financial record accuracy.
- Managed office inventory tasks including ordering, requisitioning, and stocking.
Education
Diploma
Ritenour High School - St Louis, MO
Skills
Customer service
Active listening
Critical thinking
Data entry
Customer relations
Problem resolution
Call center experience
Computer proficiency
Timeline
Senior Account Manager
Rize Home
05.2022 - 07.2026Read more
Office Manager
Allstate Insurance Co
06.2001 - 03.2022Read more
Ritenour High School - Diploma,
Read more