Lori Bollinger
Art Teacher / Content Creator
Colorado Springs,CO
Summary
Dynamic Art Teacher with a proven track record at Colorado Springs School District Eleven, adept at designing engaging curricula and fostering creativity. Skilled in active listening and problem resolution, I successfully organized art exhibitions that enhanced community engagement, while mentoring students to express themselves through diverse artistic mediums.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
22
22
years of professional experience
4
4
years of post-secondary education
Work History
Art Teacher
Colorado Springs School District Eleven
08.2023 - Current
- Designed and implemented engaging art curriculum aligned with state standards.
- Facilitated student projects using various mediums, fostering creativity and self-expression.
- Assessed student progress through formative evaluations to tailor instruction effectively.
- Organized art exhibitions showcasing student work, enhancing community engagement and appreciation for the arts.
Content Creator
Self-employeed
08.2019 - Current
- Developed engaging content across multiple platforms to enhance audience engagement.
- Curated and scheduled social media posts to maintain consistent online presence.
- Collaborated with brands to create promotional materials that align with marketing strategies.
- Researched industry trends to inform content creation and ensure relevance.
- Analyzed performance metrics to refine content strategy and improve audience reach.
- Mentored emerging creators on effective content production and branding techniques.
- Applied current editing and photography tools to tell great stories.
- Strengthened content through proofreading and editing.
- Cultivated a loyal following on social media platforms through consistent posting schedules and authentic community engagement strategies.
Customer Service Representative
Dream Big Inc
05.2004 - 05.2020
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed high-volume call traffic while maintaining service quality standards.
- Collaborated with cross-functional teams to streamline support processes and enhance customer experience.
- Developed training materials and mentored new staff on company policies and systems.
- Analyzed customer feedback to identify trends and implement improvements in service delivery.
- Facilitated conflict resolution by employing active listening and negotiation skills to ensure customer satisfaction.
- Initiated process improvements that reduced response times, enhancing overall efficiency of support operations.
- Conducted regular performance assessments, providing constructive feedback to team members for continuous improvement.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
High School Diploma -
Mercy High School
Farmington HillsBachelor of Arts - Liberal Arts
Pepperdine University
Malibu, CA 08.1994 - 04.1998
Skills
- Cooperative project execution
- Lesson planning
- Active listening
- Customer service
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
- Artistic Technique
- Relationship building
- Computer proficiency
- Complaint handling
- Complaint resolution
- Payment processing
Timeline
Art Teacher
Colorado Springs School District Eleven
08.2023 - Current
Content Creator
Self-employeed
08.2019 - Current
Customer Service Representative
Dream Big Inc
05.2004 - 05.2020
Bachelor of Arts - Liberal Arts
Pepperdine University
08.1994 - 04.1998
High School Diploma -
Mercy High School