Detail-oriented professional with strong communication skills and a commitment to excellent customer service. Proven ability to manage multiple projects effectively while fostering solid client relationships.
Overview
14
14
years of professional experience
Work History
Party Boss Shop Mobile & Only Paint Party Business
Self Employed Services
Jonesboro, AR
11.2022 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently.
Demonstrated strong organizational and time management skills while managing multiple projects.
Organized and detail-oriented with a strong work ethic.
Strengthened communication skills through regular interactions with others, both verbally and written.
Family Caregiver-Self Employed
Tim Byrd (218)553-1775
Paragould, AR
05.2019 - 01.2026
Administered medication and monitored health conditions per physician instructions.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Transported individuals to events and activities, medical appointments, and shopping trips.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Implemented safety measures to create secure environments for clients at home.
Handled incoming mail, bills and invoices and completed appropriate actions.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Assisted patients with physical therapy exercises, promoting improved mobility and overall health outcomes.
Served as a dedicated advocate for patient needs when interacting with healthcare professionals or insurance companies.
Medical Transcriptionist
Tim Byrd MPT/Spring River Home Health (218)553-1775
Paragould, AR
06.2021 - 04.2025
Collaborated with healthcare professionals to clarify terminology and improve transcription precision.
Accurately documented medical dictation to record patient care records.
Followed all HIPAA rules and regulations regarding patient confidentiality.
Reviewed documentation for compliance with requirements and accuracy of information.
Documented patient medical histories, vitals and test results in electronic health records system.
Collaborated with the healthcare team to ensure timely and accurate medical documentation, improving overall patient care.
Contributed to patient safety, meticulously transcribed complex medical terminology and treatment plans.
Enabled timely insurance processing, transcribed medical procedures and diagnoses for billing purposes.
Performed freelance work with flexibility to meet employer-set deadlines.
Owner Party Boss-Brick & Mortar Art Studio
Self-employed
Jonesboro, AR
11.2023 - 11.2024
Managed daily operations, ensuring seamless workflow and high-quality service delivery.
Developed and maintained strong relationships with customers, resulting in repeat business and referrals.
Implemented customer feedback systems to continuously improve services based on client needs and preferences.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Expanded product offerings by researching market trends and identifying potential growth opportunities.
Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
Hippy Chics - Online Clothing Boutique
Owner-Operator
Paragould, AR
08.2020 - 06.2021
Developed and executed social media strategies to enhance brand awareness across platforms.
Analyzed engagement metrics to optimize content strategy and improve audience interaction.
Successfully built a loyal following by consistent offering high quality clothing at a great value.
Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
Oversaw invoicing, packaging, and shipping operations to ensure timely delivery.
Oversaw ordering and merchandising operations to optimize inventory management.
Managed tax compliance and reporting processes to ensure regulatory adherence.
Established inventory management systems to streamline stock tracking processes.
Clothing Boutique Shop Owner - Norman & Rose
Owner Operator
Jonesboro, AR
12.2016 - 12.2019
Managed daily operations, ensuring high-quality customer service and satisfaction.
Oversaw inventory management, optimizing stock levels to reduce waste and enhance profitability.
Developed marketing strategies, increasing brand visibility and attracting new customers.
Trained and mentored staff, fostering a collaborative team environment and enhancing performance.
Maintained accurate financial records, including sales reports, expense tracking, and budget management.
Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
CNA
Northern Montana Care Center
Havre, MT
10.2011 - 12.2013
Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
Assisted with personal hygiene, mobility, and nutritional support for diverse patient needs.
Monitored vital signs and reported changes to nursing staff for prompt intervention.
Educated families on caregiving practices and resident care plans to enhance understanding.
Trained new CNAs on procedures, fostering a collaborative team environment and best practices.
Implemented infection control measures, improving overall health standards within the facility.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Education
Pocahontas High School
Pocahontas
05-1996
No Degree - Physical Therapy Assistant
Arkansas State University
Jonesboro, AR
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Attention to detail
Excellent communication
Organization and time management
Verbal communication
Timeline
Owner Party Boss-Brick & Mortar Art Studio
Self-employed
11.2023 - 11.2024
Party Boss Shop Mobile & Only Paint Party Business
Self Employed Services
11.2022 - Current
Medical Transcriptionist
Tim Byrd MPT/Spring River Home Health (218)553-1775